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Interview
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Online
Sounding Off: Damaging trust can take years to rebuild
By PhocusWire
|
August 2, 2019
CEOs walk a communications tightrope, where a loose word or two can trigger doubts in the minds of consumers that can last an age in business years.
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News
/
Online
British Airways will "vigorously" defend position following huge fine for data breach
By Linda Fox
|
July 8, 2019
The hack, believed to have started in June last year, involved information such as log-in information, payment card and travel booking details.
Read More
News
/
Technology
Hotel C-suite buzz: Disruptive Google, data security and emerging tech
By Mitra Sorrells
|
June 27, 2019
Cybersecurity, emerging technology and Google were some of the topics discussed by a trio of hospitality chiefs at the HITEC conference in Minneapolis.
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News
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Technology
Q&A: Worldpay's Thomas Helldorff on challenges, trends and predictions for travel payments
By Mitra Sorrells
|
June 13, 2019
Worldpay's vice president of vertical strategy for travel and airlines shares his thoughts on the role of mobile and alternative payments, how payment systems can drive conversions and much...
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Interview
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Technology
VIDEO: Radware/ShieldSquare - Launch pitch at Phocuswright Europe 2019
By PhocusWire
|
June 6, 2019
Protect the reputation and growth of your online business from malicious actors and threats through a simple cloud service.
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Opinion
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Technology
How payment tech could revolutionize travel brands in Latin America
By Howard Blankenship - CellPoint Mobile
|
May 31, 2019
Have fintech and alternative forms of payment had an effect on the travel sector in Latin America? The short answer is yes; in fact, the impact is significant.
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Interview
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Startups
VIDEO: NannyBag - Battleground pitch runner-up at Phocuswright Europe 2019
By PhocusWire
|
May 30, 2019
Changing the way people travel with a luggage solution for every destination.
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News
/
Technology
Using tech to overhaul one of the most troublesome parts of the travel experience
By Mitra Sorrells
|
May 8, 2019
Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional customer service for the nearly 90 million passengers that pass through it each year.
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News
/
Technology
U.S. aims to use facial recognition on nearly all departing air travelers within four years
By Mitra Sorrells
|
April 19, 2019
The U.S. Department of Homeland Security expects to use facial-recognition technology on 97% of departing passengers within that time frame.
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From Our Partners
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Technology
A simple switch keeps consumers’ credit card numbers safe - and builds loyalty
By Jim Pratt - WEX Corporate Payments
|
April 4, 2019
Traditionally, consumer card details have been handed over to a booking agent, then to an airline or a hotel receptionist. Unfortunately, fraudulent activity could happen at any stage.
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News
/
Technology
The wake-up call in security that travel brands need to listen to
By Linda Fox
|
April 1, 2019
Security breaches in travel are rising - IBM gives some indication as to the reasons why and how much it can cost.
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News
/
Online
Highly connected hotel industry continues to be vulnerable to cyber attacks
By Linda Fox
|
March 20, 2019
Fraud in travel is on the up, according to a number of recently released reports from experts in the field.
Read More
News
/
Technology
Marriott CEO: Source of attack still unknown, encryption and decentralization may be future solution
By Mitra Sorrells
|
March 7, 2019
Marriott CEO Arne Sorenson testified before a U.S. Senate subcommittee regarding the cyber attack on Starwood's guest reservation system.
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News
/
Distribution
Marriott data security breach costs the company $28M so far
By Linda Fox
|
March 1, 2019
Marriott revealed that the data breach disclosed in November 2018 cost the company $28 million in the fourth quarter.
Read More
News
/
Technology
Facial-recognition technology gains support to expedite airport security
By Mitra Sorrells
|
January 8, 2019
It appears Americans are becoming more comfortable with facial-recognition technology, particularly if it is used to expedite travel or improve public safety.
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Booking Holdings' 'connected trip' vision never materialized, and AI is the latest threat
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AI risk to OTAs is margin squeeze, not disintermediation
News
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Mindtrip targets DMOs with AI visibility tool
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Loveholidays' ambitions in the growing packaged travel market
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AI's success in travel hinges on human involvement
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Agoda CPO Ittai Chorev on the push into real-time travel updates, AI search
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PhocusWire's travel tech news briefs: American Airlines, Spotnana, Hostaway and more...
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Google fined €890M by European regulator in DMA breaches
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Visiting Media, HotelPORT partner to help hotels improve content across digital channels
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Aer Lingus employee wins AI challenge with hotel concierge for standby flyers
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