Security

I was a senior VP of technology at Starwood - here’s my take on the guest data breach
Opinion / Technology
I was a senior VP of technology at Starwood - here’s my take on the guest data breach
By Israel del Rio - Quilmach | December 10, 2018
Reports on the Marriott guest data breach have suggested the most probable cause was a result of the technology platform deployed by Starwood under the name “Valhalla.”  Read More
Will Marriott data breach herald the death of personalization?
Opinion / Technology
Will Marriott data breach herald the death of personalization?
By Greg Abbott - DataArt | December 5, 2018
This analysis could be titled in a number of ways, each with a lean towards what was disclosed by Marriott last week when it emerged some 500 million guest accounts had been hacked. Read More
VIDEO: Forter on the dangerous world of fraud in online travel
From Our Partners / Technology
VIDEO: Forter on the dangerous world of fraud in online travel
By PhocusWire | December 5, 2018
A subject in the minds of many a travel industry executive as 2018 draws to a close is that cyber security and online fraud. Read More
Marriott data breach - a mess that is only starting to unravel
Opinion / Technology
Marriott data breach - a mess that is only starting to unravel
By Gates Marshall - CompliancePoint | November 30, 2018
Businesses and consumers continue to discuss privacy regulations and legislation on a regular basis, especially in the travel industry. Read More
Marriott admits 500 million guest accounts hacked
News / Technology
Marriott admits 500 million guest accounts hacked
By Kevin May | November 30, 2018
A major security breach impacting on half a billion guest records in the Starwood reservation system has been disclosed by Marriott. Read More
VIDEO: Jeff Katz on a new path for connectivity
News / Technology
VIDEO: Jeff Katz on a new path for connectivity
By Kevin May | November 28, 2018
Jeff Katz is an enigmatic figure in the travel industry, having overseen a string of business and considered by many as an important thinker in the development of the modern sector. Read More
VIDEO: Situm Indoor Positioning - Summit pitch at Phocuswright 2018
Interview / Startups
VIDEO: Situm Indoor Positioning - Summit pitch at Phocuswright 2018
By Kevin May | November 28, 2018
Indoor navigation technology for the traveler. Indoor workforce and asset-tracking technology to boost productivity. Read More
QOTW: Something about getting locked up
News / Online
QOTW: Something about getting locked up
By PhocusWire | September 14, 2018
Quote from Brad Young, vice president, associate general counsel, at TripAdvisor, in an article on PhocusWire this week. Read More
TripAdvisor declares fake reviewer jail term a "landmark ruling"
News / Online
TripAdvisor declares fake reviewer jail term a "landmark ruling"
By Jill Menze | September 12, 2018
The owner of a fraudulent reviews business has been sentenced to prison and fined in what TripAdvisor considers a milestone for the internet. Read More
How purchasing trends, trip motivations and booking behaviors differ across four markets
News / Online
How purchasing trends, trip motivations and booking behaviors differ across four markets
By Phocuswright Research | August 31, 2018
It's critical for travel companies to understand the consumer behaviors and preferences that influence purchase decisions. Commissioned by Google, Phocuswright recently published a series of reports on... Read More
WEBINAR REPLAY: Fighting fraud and optimizing user experience in travel
News / Technology
WEBINAR REPLAY: Fighting fraud and optimizing user experience in travel
By PhocusWire | August 29, 2018
Protecting against digital fraud is one of the darker elements that travel brands have to understand and handle on a daily basis. Read More
Blacklane launches security-bypass services at 500 airports
News / Startups
Blacklane launches security-bypass services at 500 airports
By Mitra Sorrells | August 12, 2018
Private car service Blacklane is expanding its offerings in a new direction with the launch of Blacklane PASS, which stands for Premium Airport Services and Solutions.   Read More
Card-not-present fraud is the biggest threat to travel today
From Our Partners / Technology
Card-not-present fraud is the biggest threat to travel today
By Jim Pratt - WEX | June 19, 2018
Card-not-present (CNP) fraud is of growing threat to travel companies across the globe; action is needed to curb losses and protect consumers and businesses alike. Read More
SITA Orlando biometric exit
News / Technology
Orlando airport first in U.S. to use biometric exit for all international flights
By Mitra Sorrells | June 13, 2018
By October, outbound international passengers at Orlando International Airport will no longer need to show their boarding passes or passports at their departure gates. Read More
New TSA chief hopes new technology will smooth airport checkpoints
News
New TSA chief hopes new technology will smooth airport checkpoints
By Sean O'Neil | November 4, 2015
The new head of the US Transportation Security Administration (TSA) believes new technologies will eventually speed up and improve airport security checkpoints. Testifying yesterday before a congre Read More
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