Results for "chatbots"

News / Technology

OpenJaw builds a chatbot using IBM Watson

By Martin Cowen | May 19, 2017

OpenJaw Technologies is developing a conversational chatbot which will be powered by IBM Watson... Read More

News / Technology

Travel chatbot service shifts focus to travel management companies

By Mitra Sorrells | April 4, 2018

30SecondsToFly, maker of the “Claire” chatbot, has pivoted its business strategy. Rather than... Read More

News / Technology

HomeToGo updates on AI travel assistant Sunny

By Linda Fox | May 22, 2024

HomeToGo has released a beta version of AI Sunny, a step up from its chatbot Sunny, which has been in... Read More

Opinion / Technology

4 scenarios on the future of agentic AI in travel

By Mario Gavira | May 22, 2025

Mario Gavira outlines future scenarios amid the evolution of agentic AI in travel—and provides key... Read More

News / Technology

Chatbots ready to seize the IM initiative

By Martin Cowen | April 3, 2017

Juniper Research expects that chatbots will play an increasingly important role in the technical and... Read More

News / Online

Emirates Vacations puts AI-powered chatbot directly into ads

By Mitra Sorrells | February 27, 2018

Travel brands have been using chatbots for some time, on their websites and through Facebook... Read More

News / Technology

Finnair unveils Finn chatbot based on NDC technology

By Linda Fox | September 6, 2017

Finnair has launched a chatbot via Facebook Messenger to help passenger book flights, check status and... Read More

News / Distribution

Sabre launches 'Ella,' TSI's new virtual travel agent chatbot

By Michele McDonald | February 6, 2018

Sabre Corp. launched a pilot program of a “virtual agent” chatbot powered by artificial intelligence... Read More

News / Technology

Travel tech bosses on chatbots and the need for human interaction

By Linda Fox | November 7, 2018

Carlson Wagonlit Travel is running several chatbot pilots to see how and where the technology can best... Read More

News / Technology

Sabre Hospitality extends AI to booking engine

By Linda Fox | June 16, 2025

Sabre Hospitality is helping hotels to improve communications with guests and boost conversions by... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel