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Knowing your guest is no longer a luxury
By Peter Waters - Amadeus
|
October 27, 2020
Hoteliers that can unlock the power of guest data will be ideally positioned to create lasting, meaningful guest relationships and ultimately drive recovery and future growth.
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Opinion
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Online
Travel brands eager for a hit on Google might be disappointed
By Robert Cole - RockCheetah and Phocuswright
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October 22, 2020
Travel industry expert and analyst Robert Cole dives into the antitrust probe into Google and finds there is little there that will appease concerns in the travel industry.
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News
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Technology
How COVID exposed flaws in antiquated hospitality payment systems
By Mitra Sorrells
|
October 19, 2020
Travel payments veteran and XanderPay CEO Mike Carlo says one solution for the hospitality industry is a centralized payment system for large brands.
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News
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Distribution
GetYourGuide lands aviation's first in-flight destination activities booking deal
By Kevin May
|
October 16, 2020
The agreement with Spanish digital cabin services provider Immfly will put search and booking tools into IFE devices on airlines, allowing functionality even when aircraft are out of range of...
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News
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Technology
Booking.com to axe hotel tools on BookingSuite
By Kevin May
|
October 14, 2020
The OTA is turning off its BookingSuite array of tools and services for accommodation providers.
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News
/
Technology
Treebo Hotels raises $6M to boost its SaaS business
By Linda Fox
|
October 12, 2020
Existing investors Matrix Partners India, SAIF Partners, Bertelsmann India Investments and Ward Ferry Management made up the latest cash injection in the budget hotel platform.
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News
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Distribution
Ciirus launches HomeBeds bedbank for vacation rental homes
By Jill Menze
|
October 9, 2020
The vacation rental software company says it’s the industry’s first direct, exclusive bedbank for short-term rentals.
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News
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Distribution
WEBINAR REPLAY! Remix your hotel’s business model for crisis recovery
By PhocusWire
|
September 15, 2020
In this webinar produced by Amadeus and PhocusWire, learn what the global hotel industry looks like today and the traveler trends to be aware of as you plan the next phase of crisis recovery.
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Opinion
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Distribution
10 tips for hoteliers to capture direct international sales as travel resumes
By Pablo Delgado - Mirai
|
September 14, 2020
Hoteliers should adopt these tips to ensure OTAs aren’t getting more of their international business.
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News
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Technology
BookingKit secures €5M investment to help accelerate pandemic recovery
By Kevin May
|
September 9, 2020
The activity platform enlisted the financial support of Intermedia Vermögensverwaltung, Müller Medien, High-Tech Gründerfonds (HTGF), business angel Robert Kabs and another business angel with the...
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Opinion
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Distribution
Change fees are gone, now can we fix the rest of what’s wrong with airline pricing?
By Jeff Klee - AmTrav
|
September 9, 2020
Delta, United and American airlines have announced they are eliminating change fees, but AmTrav CEO Jeff Klee says there is still much work to be done to fix airline pricing.
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News
/
Online
InPhocus, episode 22 - Selling travel in a different way
By PhocusWire
|
September 4, 2020
We discuss tactics around what agencies need from tech providers and then cover the need for state support in helping the industry get back on its feet and the fate of the ski sector (pertinent for one...
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Interview
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Distribution
VIDEO: Hotelmize - Summit pitch winner at Phocuswright Europe 2020
By PhocusWire
|
September 4, 2020
Fully automated algorithms use big data and machine learning techniques to efficiently and effectively price-predict and analyze bookings to achieve the lowest costs and highest profits.
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News
/
Technology
MCR buys StayNTouch for $46M, six months after Trump nixed Shiji deal
By Kevin May
|
August 31, 2020
StayNTouch had originally been sold to Chinese digital giant Shiji Information Technology in September 2018 for an undisclosed fee. But Trump had other ideas.
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News
/
Technology
AxisRooms, Hotelogix and RepUp star in hotel technology merger
By Linda Fox
|
August 27, 2020
AxisRooms, Hotelogix and RepUp are looking to provide a full technology service to hotels, from booking to post check-out, following a three-way merger.
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Booking Holdings-backed Lola unveils membership model for AI travel and experiences assistant
News
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Expedia to offer hotel bookings through Meta's Muse AI agent
From Our Partners
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The agentic traveler: Is travel ready for AI booking demand?
From Our Partners
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Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms
From Our Partners
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How leading travel companies are strengthening margins in 2026
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PhocusWire travel tech news briefs: Expedia, Mindtrip, Yanolja and more...
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AI transformation in travel: Kara Franker of Visit Florida Keys & Key West
Opinion
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AI agents are having their 'Spotify moment': Why travel needs to take note
News
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Choice Hotels acquires RV travel company Harvest Hosts for $130M
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Juniper Group acquires Bookassist
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