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News
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Startups
Besty AI lands $1.5M to drive guest communications platform forward
By Linda Fox
|
August 22, 2024
The funds will be used for further growth with plans to enhance platform and double the size of the team in the next few months.
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News
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Technology
Hospitality retailing tech looks to fulfill “ultimate guest experience”
By D.J. Catron
|
August 22, 2024
The combination of new technology and deep data resources is opening opportunities for hoteliers to digitally offer concierge-like recommendations and bookings of a wide variety of products and...
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News
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Technology
Hostfully unveils AI messaging function
By Morgan Hines
|
August 21, 2024
The tool, announced Wednesday, is meant to cut down the time property managers use to address guest inquiries.
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Interview
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Technology
CEO Spotlight: David Woolenberg of Duetto
By Mitra Sorrells
|
August 21, 2024
Duetto provides a suite of cloud applications for more than 6,000 hotels to help them increase efficiency, revenue, and profitability. David Woolenberg has been Duetto's CEO since January 2020.
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News
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Technology
IHG bookings from own channels hit 80%
By Linda Fox
|
August 8, 2024
Holiday Inn-parent IHG shares progress on its investments in technology and loyalty, including the implementation of a new revenue management system and property management system.
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News
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Technology
Winners, wipeouts and travel tech bets
By Linda Fox
|
August 6, 2024
The increased M&A activity in travel is seeing companies such as Juniper Group, Mews and Lighthouse scoop up smaller travel technology providers and startups.
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News
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Technology
Guesty unveils AI-driven messaging tool for short-term rentals
By D.J. Catron
|
July 31, 2024
“ReplyAI” uses generative AI algorithms to analyze guest and host correspondence to guide future responses.
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News
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Technology
Canary Technologies helps TUI improve hotel guest experience
By Linda Fox
|
July 25, 2024
Canary will provide TUI properties with solutions to enhance the guest experience such as mobile check-in and smart checkout.
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Interview
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Technology
Oracle Hospitality’s new SVP on cloud-based PMSs, the value of partnerships and AI
By D.J. Catron
|
June 28, 2024
Oracle’s Hospitality’s Laura Calin has been with the company since its 2014 acquisition of Micros, where she had worked since the 1990s - starting as a lead developer on the original Opera system.
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News
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Technology
Shiji, Amadeus, Otelier and more hospitality tech news from HITEC 2024
By PhocusWire
|
June 27, 2024
Dozens of hospitality technology vendors released new and updated products this week during HITEC, the Hospitality Industry Technology Exposition and Conference, which wraps up today in Charlotte....
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News
/
Technology
Technology feeds innovation boom for hospitality at HITEC 2024
By D.J. Catron
|
June 26, 2024
As travel companies shift from marveling at the surging potential of artificial intelligence, a walk across the Charlotte Convention Center’s massive exhibit hall showed countless examples of how...
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News
/
Technology
Are technology advances helping hotels see the bigger picture?
By Linda Fox
|
June 17, 2024
Rebecca Suiker from The Social Hub and Paul van Meerendonk from IDeaS discuss how advances in technology, including revenue management, are helping traditional hotels and newer hospitality concepts...
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From Our Partners
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Technology
Are you harnessing your property’s full potential?
By Mews
|
June 10, 2024
The hospitality industry is shifting toward a more dynamic, experience-led model, driven by technology and a willingness to rethink traditional spaces and services.
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News
/
Technology
The Access Group acquires hotel tech specialist SHR Group
By Mitra Sorrells
|
June 6, 2024
The Access Group said it will now add SHR’s capabilities to its growing AI-powered platform within its Access Hospitality division.
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News
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Technology
How travel brands are prioritizing group travel planning
By Morgan Hines
|
June 6, 2024
Expedia Group, Airbnb, Mindtrip and many other companies are looking to simplify group travel planning.
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Mews cuts 15% of workforce as AI changes 'economics of hospitality'
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Will AI commoditize the hospitality sector?
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Distribution
Weighing build versus buy in travel's AI era
News
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Amid $1B tech revamp, Marriott readies next steps in distribution
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Supercharging travel: 10 Trends that will shape the industry over the next decade
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PhocusWire's travel tech news briefs: Southwest, Dida, PriceLabs and more...
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Vio Travel could automate 99% of bookings: Its CEOs explain why they won’t
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CEO Spotlight: Andrés Spitzer of Civitatis
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Why the booking layer is the real test for AI in travel
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Addressing the L2B ratio explosion
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