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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

These aren't the hotel staff you're looking for... Move along
News / Technology
These aren't the hotel staff you're looking for... Move along
By Kevin May | March 9, 2016
Alongside augmented reality, robots in the travel industry seems to be one of the big discussion... Read More
BookingSuite pushes further into rate management for hotels and rentals
News / Online
BookingSuite pushes further into rate management for hotels and rentals
By Sean O'Neil | March 8, 2016
Ordinarily, a product update doesn't merit a spotlight on its own. But a few things set apart the news... Read More
Google Flights now pushes flexible destination search, aiming at trip inspiration
News / Online
Google Flights now pushes flexible destination search, aiming at trip inspiration
By Sean O'Neil | March 7, 2016
In February, Google Flights updated the default interface for visitors to its various main windows... Read More
Linking mobile apps and beacons will change travel for the better
News / Technology
Linking mobile apps and beacons will change travel for the better
By Viewpoints | March 7, 2016
Imagine this - you make it through airport security okay but you're not looking forward to your... Read More
GCH unveils virtual reality views of its 120 hotels
News / Online
GCH unveils virtual reality views of its 120 hotels
By Sean O'Neil | March 4, 2016
The GCH Hotel Group, one of the largest hotel management companies in Europe, has made virtual reality... Read More
How service design helps travel brands woo seemingly irrational customers
News / Online
How service design helps travel brands woo seemingly irrational customers
By Troy Thompson | March 4, 2016
Service design consultancies use design theory to find out what delights and frustrates your customers... Read More
Consumers finding trust in hotels websites over other sources says study
News / Technology
Consumers finding trust in hotels websites over other sources says study
By Linda Fox | March 4, 2016
Digital agency Fuel has released its annual research on how leisure travellers are researching and... Read More
Abandon hype, all ye who transact here [INFOGRAPHIC]
News / Distribution
Abandon hype, all ye who transact here [INFOGRAPHIC]
By Martin Cowen | March 4, 2016
Abandonment is one of the elephants in the online travel room - potential customers getting all the... Read More
TripAdvisor hits back at severe criticism from tour guide
News / Distribution
TripAdvisor hits back at severe criticism from tour guide
By Kevin May | March 4, 2016
Every now and again, someone will post an inflammatory article on the web that gets the tongues... Read More
Expedia's new bidding model: Some hotel experts remain skeptical [UPDATED]
News / Online
Expedia's new bidding model: Some hotel experts remain skeptical [UPDATED]
By Kristine Hansen | March 3, 2016
Online travel-booking engines rarely change. So any wrinkle introduced by a company is bound to get a... Read More
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