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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

AccorHotels uses location to listen to guest chatter on social media
News / Online
AccorHotels uses location to listen to guest chatter on social media
By Linda Fox | July 7, 2016
AccorHotels is using a social media platform to provide guests with a more personalised service. The... Read More
Tours and activities hit the Facebook chatbot trend
News / Online
Tours and activities hit the Facebook chatbot trend
By Kevin May | July 7, 2016
The travel industry can't move for Facebook Messenger chatbots at the moment - but Musement has... Read More
Revinate funding hits $45 million with new $13 million round
News / Online
Revinate funding hits $45 million with new $13 million round
By Kevin May | July 5, 2016
A Series C investment into Revinate has seen it strengthen its position as the heaviest backed online... Read More
Google goes deep on mobile search and booking behaviour
News / Technology
Google goes deep on mobile search and booking behaviour
By Kevin May | July 5, 2016
Search giant Google and research house TNS have combined forces to examine the role of mobile in... Read More
CheckMyBus stops for seven-digit investment round
News / Distribution
CheckMyBus stops for seven-digit investment round
By Kevin May | July 5, 2016
International bus transport metasearch service CheckMyBus has raised a seven-digit funding round in a... Read More
Making online travel content for users in micro-moments
News / Technology
Making online travel content for users in micro-moments
By Viewpoints | July 4, 2016
Google's cleverly devised notion of ‘micro-moments’ poses interesting challenges for travel agents who... Read More
Cracking the code for programmatic
News / Technology
Cracking the code for programmatic
By Viewpoints | July 4, 2016
Programmatic technology allows marketers to efficiently bid and place ads using data, enabling them to... Read More
Skioo raises $6.1 million to expand ski resort ancillary sales
News / Technology
Skioo raises $6.1 million to expand ski resort ancillary sales
By Kevin May | July 4, 2016
Just nine months after securing a $1.5 million round, Skioo has skied into another investment round of... Read More
Marriott direct booking drive has Millennial travellers at its heart
News / Distribution
Marriott direct booking drive has Millennial travellers at its heart
By Kevin May | July 1, 2016
Marriott says its controversial marketing campaign to encourage travellers to book direct is based on... Read More
What CMOs need to hear about chatbots
News / Technology
What CMOs need to hear about chatbots
By Viewpoints | July 1, 2016
They promise a convenient, one-to-one conversation with customers, but what are the considerations for... Read More
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Get real: The power of combining AI with authentic intelligence
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Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More