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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

How to forecast hotel revenue like a pro
News / Online
How to forecast hotel revenue like a pro
By Viewpoints | May 31, 2016
Forecasting hotel demand can be a challenging thing to do — whether you’re a revenue manager, an... Read More
Breaching walled gardens can help airlines get a single passenger view
News / Distribution
Breaching walled gardens can help airlines get a single passenger view
By Viewpoints | May 31, 2016
Online giants such as Google and Facebook hoard invaluable customer data - a golden orchard hidden in... Read More
Listen up, Grandad, messaging is the new talking
News / Technology
Listen up, Grandad, messaging is the new talking
By Viewpoints | May 27, 2016
The year is 2050 and the Gen X’ers of today are giving their grandchildren a history lesson in obscure... Read More
City Discovery takes animal welfare stance, demands big players must follow
News / Online
City Discovery takes animal welfare stance, demands big players must follow
By Kevin May | May 27, 2016
The recent criticism of those who sell online tickets to attractions that are accused of mistreating... Read More
Retargeting ads on Facebook can unlock value for travel marketers
News / Online
Retargeting ads on Facebook can unlock value for travel marketers
By Viewpoints | May 26, 2016
The trick to effective content marketing is being in the right place, at the right time, with the... Read More
Skyscanner rolls out flight search chat bot for Facebook Messenger
News / Technology
Skyscanner rolls out flight search chat bot for Facebook Messenger
By Sean O'Neil | May 26, 2016
Users of Facebook Messenger (or people who go to Skyscanner's Facebook page and send it a private... Read More
Online travel in Southeast Asia primed for long-term growth
News / Distribution
Online travel in Southeast Asia primed for long-term growth
By Martin Cowen | May 26, 2016
China dominates the APAC growth story, but new research from Google and Temasek shows that online... Read More
5 often neglected truths about online travel marketing
News / Online
5 often neglected truths about online travel marketing
By Sean O'Neil | May 25, 2016
Travel brands have been swimming upstream against a current, focusing on 5% of their traffic and... Read More
Thomas Cook Airlines gets cute with cats in latest digital-only campaign
News / Distribution
Thomas Cook Airlines gets cute with cats in latest digital-only campaign
By Martin Cowen | May 25, 2016
"Fluffy kittens" is a derisory phrase used by the high and mighty in their ivory towers who want to... Read More
Navis, maker of revenue tech for independent resort hotels, revs up its ambition
News / Distribution
Navis, maker of revenue tech for independent resort hotels, revs up its ambition
By Sean O'Neil | May 25, 2016
Navis may have been founded in 1987, but you could say that the boot-strapped technology company,... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More