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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Delta is launch customer for Farelogix availability engine
News / Distribution
Delta is launch customer for Farelogix availability engine
By Michele McDonald | April 11, 2018
Delta Air Lines has launched Farelogix’ new availability calculation engine that makes the airline the... Read More
Phocuswright Europe 2018 Preview: Q&A with Airbnb's Jeroen Merchiers
Interview / Online
Phocuswright Europe 2018 Preview: Q&A with Airbnb's Jeroen Merchiers
By PhocusWire | April 11, 2018
Ahead of the event, he discusses Airbnb's 10th anniversary, sustainable tourism and the company's... Read More
KLM expands its digital marketing territory into podcasting
News / Technology
KLM expands its digital marketing territory into podcasting
By Michele McDonald | April 10, 2018
KLM has earned a name for itself in digital media, particularly YouTube and other social media. Now it... Read More
Google tests activities search platform with a twist
News / Online
Google tests activities search platform with a twist
By Kevin May | April 10, 2018
No need to panic just yet - it's only a test, of course - but Google has quietly built a search engine... Read More
Delta Air Lines' chat vendor discloses 6-month-old data breach
News / Technology
Delta Air Lines' chat vendor discloses 6-month-old data breach
By Michele McDonald | April 9, 2018
The payment data of a “small subset” of Delta Air Lines customers may have been exposed when [24]7.ai,... Read More
Uber acquires Jump Bikes
News / Startups
Uber targets bike-sharing with purchase of Jump Bikes
By Mitra Sorrells | April 9, 2018
Uber is expanding its ride options with the purchase of Jump Bikes, a dockless, electric bike-sharing... Read More
Airbnb tests eliminating guest fees in new pilot program
News / Online
Airbnb tests eliminating guest fees in new pilot program
By Jill Menze | April 9, 2018
Airbnb is asking select hosts to join a pilot program that removes guest fees from listings.... Read More
Hotels Network $3.7M funding
News / Online
Spanish hotel technology company secures $3.7M to spur growth
By Mitra Sorrells | April 9, 2018
The Hotels Network, a Barcelona-based hotel technology company, has raised $3.7 million from investors... Read More
Mindful automation: these might not be the bots you're looking for
News / Technology
Mindful automation: these might not be the bots you're looking for
By Marisa Garcia | April 9, 2018
Sabre has published its latest Emerging Technology in Travel report, which looks at the top technology... Read More
Online review management study
News / Online
Hotels that request guest feedback earn more positive reviews
By Mitra Sorrells | April 9, 2018
Accomodations can improve their online reputation by proactively asking guests to post reviews.... Read More
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