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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Interview / Online

Sounding Off: True innovation in business travel is more than cosmetic

By PhocusWire | August 16, 2019

The number of startups targeting the corporate travel market in recent years is interesting. It is a... Read More

Interview / Online

In The Big Chair - Doug Anderson of American Express Global Business Travel

By Mitra Sorrells | August 14, 2019

The CEO of the global TMC discusses business travel pain points, the impact of NDC in the corporate... Read More

Amex GBT acquires Middle East Kanoo Travel

News / Online

American Express GBT acquires stake in Middle East TMC

By Mitra Sorrells | August 13, 2019

American Express Global Business Travel has taken a 65% stake in Kanoo Travel, a TMC focused on the... Read More

Opinion / Online

How travel marketers can capture the "momentary market"

By Joel Davis - Mighty Social | August 13, 2019

It wasn’t that long ago that all marketing eyes were on hyper-personalization, yet we have already... Read More

News / Online

OYO adds free insurance for direct bookings in India

By Mitra Sorrells | August 13, 2019

OYO is now offering free insurance to guests that make a direct booking at one of its properties in... Read More

News / Online

Business travel, part 2: TMCs focus on innovation to stay competitive

By Mitra Sorrells | August 12, 2019

For part two of our series on business travel we explore how some of the legacy TMCs are pursuing... Read More

News / Online

Mark Okerstrom on competitor moves, Expedia's strengths and what he's had to "unlearn"

By Siew Hoon Yeoh - WebInTravel | August 12, 2019

In this wide-ranging interview, the Expedia Group boss opens up about where the travel company fits in... Read More

News / Online

Travel agents give thumbs-up to hiding vanity Instagram likes

By Jamie Biesiada - Travel Weekly | August 12, 2019

Those subject to the test no longer see how many people have liked another person's post or how many... Read More

Opinion / Online

More than gender: Why travel tech companies need to hire diverse talent

By Charlotte Lamp Davies - A Bright Approach | August 9, 2019

Global by definition implies inclusivity and diversity - for something to be global, everyone must be... Read More

News / Online

Wyndham's RCI acquires Alliance Reservation Network for $92M

By Jill Menze | August 9, 2019

Vacation exchange network RCI has purchased travel technology platform Alliance Reservations Network... Read More

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News / Technology

ATPCO tackles challenge of matching AI travel requests to airline products

News / Technology

PhocusWire travel tech news briefs: Hilton, Mews, PriceLabs and more...

News / Distribution

Exclusive: 1.1 million hotel-branded ads linked to ‘predatory OTAs’ in a single month

News / Technology

Duetto acquires FLYR Hospitality to boost AI capabilities

News / Technology

BA-parent IAG applies a 3-question test for AI automation

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More