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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Q&A: How an emerging market online travel agency facilitates payments - offline
Interview / Online
Q&A: How an emerging market online travel agency facilitates payments - offline
By Jill Menze | June 26, 2019
One of Flymya's biggest hurdles is payments: Only 2% of the population has a credit or debit card,... Read More
Airbnb rebrands top tier to Airbnb Luxe, adds dedicated concierge services
News / Online
Airbnb rebrands top tier to Airbnb Luxe, adds dedicated concierge services
By Mitra Sorrells | June 25, 2019
Airbnb is renaming its luxury tier of properties as Airbnb Luxe and is providing a dedicated concierge... Read More
mark-okerstrom-expedia-group-direct-bookings
News / Online
Expedia CEO Mark Okerstrom: “War over the best booking experience is almost over”
By Jill Menze | June 25, 2019
Speaking at Expedia Group's first Research Summit, Mark Okerstrom said the next "vector of innovation"... Read More
What can we learn from top tourism boards about the digital experience?
From Our Partners / Online
What can we learn from top tourism boards about the digital experience?
By Iñigo Valenzuela - Smartvel | June 25, 2019
With the unprecedented increase in tourism in recent years, destinations have been experiencing an... Read More
Conversational commerce and the travel industry: it’s time to say hello
From Our Partners / Online
Conversational commerce and the travel industry: it’s time to say hello
By Messenger Business | June 24, 2019
Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people to... Read More
How Instagram breathed new life into destination marketing
Opinion / Online
How Instagram breathed new life into destination marketing
By Richard Black - Sojern | June 21, 2019
A few years ago, DMOs where just dipping their toe in the digital advertising water. Now, there's no... Read More
WEBINAR REPLAY! How hoteliers can succeed with the Google Ads Migration
News / Online
WEBINAR REPLAY! How hoteliers can succeed with the Google Ads Migration
By PhocusWire | June 20, 2019
To help advertisers use Hotel Ads in a more robust and scaled manner, Google is introducing a new... Read More
etraveli group
News / Online
Etraveli Group acquires TripStack, Flight Network in effort to build North American presence
By Linda Fox | June 20, 2019
The Sweden-based company, whose brands include Gotogate, Seat24 and Flygresor, says the move will... Read More
Hopper ramps up hotel booking with global private rates and price tracking
News / Online
Hopper ramps up hotel booking with global private rates and price tracking
By Kevin May | June 20, 2019
Eighteen months on from its initial launch, Hopper is applying some of the secret sauce learned from... Read More
Industry innovation: Insider perspectives on how to make tourism better
Opinion / Online
Industry innovation: Insider perspectives on how to make tourism better
By Voyager HQ | June 20, 2019
The in-destination segment - worth an estimated $150 billion - continues to capture its fair share of... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More
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