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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

WEBINAR REPLAY! Why we book: Unpacking travel loyalty
News / Online
WEBINAR REPLAY! Why we book: Unpacking travel loyalty
By PhocusWire | March 17, 2020
Considering the top 25% of travelers generate 77% of travel revenue, having a loyal customer base is... Read More
investment deal stock
News / Online
Liberty Tripadvisor secures $325M investment, plans to repay existing margin loan
By Steven Lerner | March 17, 2020
Liberty Tripadvisor has landed a $325 million investment from Certares Management, which is expected... Read More
We haven't been here before
News / Online
We haven't been here before
By Kevin May | March 16, 2020
The industry needs smart thinking, collective responsibility and action from brands, an ability to be... Read More
InPhocus, episode 1 - Coronavirus came from nowhere and turned 2020 on its head
News / Online
InPhocus, episode 1 - Coronavirus came from nowhere and turned 2020 on its head
By PhocusWire | March 13, 2020
Fronting the show for its debut are PhocusWire's Kevin May and Charuta Fadnis, Phocuswright's head of... Read More
Sounding Off: All that talk about being brilliant communicators should be real
Interview / Online
Sounding Off: All that talk about being brilliant communicators should be real
March 13, 2020
Now that marketing is all over the place for a few months, communications has to be the channel... Read More
Online travel stocks have fallen 38% in 2020 (mainly due to the coronavirus)
News / Online
Online travel stocks have fallen 38% in 2020 (mainly due to the coronavirus)
By Steven Lerner | March 13, 2020
Most of the value has been decimated due to the spread of the COVID-19 coronavirus, with bookings... Read More
phocuswright-europe-2020-new-dates
News / Online
Phocuswright Europe 2020 is still on – just with a new date
By PhocusWire | March 13, 2020
In light of the health threat from COVID-19 and resulting travel restrictions, Phocuswright Europe... Read More
Digital marketing in the age of coronavirus - what travel brands need to know
News / Online
Digital marketing in the age of coronavirus - what travel brands need to know
By Mitra Sorrells | March 12, 2020
The rapidly changing impacts of the COVID-19 coronavirus require digital travel marketers to... Read More
Travelzoo closes failing Asia Pacific business after it loses $7.5 million in 2019
News / Online
Travelzoo closes failing Asia Pacific business after it loses $7.5 million in 2019
By Steven Lerner | March 12, 2020
After years of losing money in Asia Pacific, Travelzoo announced it will exit its business in the... Read More
Online booking rates for activities halve and cancellations jump by a fifth due to coronavirus
News / Online
Online booking rates for activities halve and cancellations jump by a fifth due to coronavirus
By Kevin May | March 11, 2020
The gloomy business outcome of the spread of the virus to more than 100 countries around the world,... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More