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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Increased focus on offers and customer service are top asks from travelers

By Linda Fox | January 22, 2020

A global survey of travelers from Expedia Partner Solutions highlights the most important booking,... Read More

News / Online

By-the-hour hotel booking site ByHours adds €8M to launch U.S. operations

By Steven Lerner | January 22, 2020

Angel Ventures and DILA Capita led the Series B equity round, with participation by previous investor... Read More

News / Online

Hopper to pay for carbon offsets for all bookings, challenges top travel CEOs to follow suit

By Mitra Sorrells | January 21, 2020

Hopper Trees is a new initiative that covers the cost of carbon offsets for all flights and hotels... Read More

News / Online

TripActions moves deeper into Europe with investment from Lufthansa Group

By Mitra Sorrells | January 21, 2020

TripActions will actively pursue clients in Europe with the help of Lufthansa Group.... Read More

From Our Partners / Online

Tech trends enabling customer acquisition and end-to-end engagement in 2020

By Sinead Reilly and Glenville Morris - Travelport | January 20, 2020

Travelport's most recent trends report has blended industry expert opinions with a survey of 23,000... Read More

Interview / Online

Sounding Off: Hipmunk's demise is a lesson to all

By PhocusWire | January 17, 2020

As cold and neutralized by PR as a company could muster, SAP Concur may well have summarized the... Read More

Interview / Online

The Future of Travel Experience: Digital overhaul, from air to rail

By Jeff Katz - Journera | January 17, 2020

In his series of interviews with industry leaders, Jeff Katz talks to Richard Anderson, CEO of Amtrak... Read More

News / Online

Booking.com launches CityBook as test app for destination tools and services

By Kevin May | January 16, 2020

The app, known as CityBook, is a "digital guide" for destinations that will combine content, planning... Read More

News / Online

Industry veteran launches new boutique OTA

By Mitra Sorrells | January 16, 2020

Industry veteran Jeff Klee is launching a new online travel agency, Qtrip, that will eventually... Read More

Interview / Online

How I Got Here, episode 20 - Bob Diener of Hotels.com

By PhocusWire | January 16, 2020

Long before the online travel agency world took off, Bob Diener was perfecting the merchant model that... Read More

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News / Finance

Ixigo acquires majority stake in Brevistay to expand hotel business

News / Technology

PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...

News / Online

Inside the Philippines’ most overlooked $36B digital market

News / Technology

Expedia Group chairman Barry Diller says AI won't replace humans

News / Technology

Architecture, pace, culture: Navigating travel's AI transition

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More