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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Travel reservations in China down 79% amid coronavirus scare
News / Online
Travel reservations in China down 79% amid coronavirus scare
By Jill Menze | February 21, 2020
According to data analyzed by TravelgateX, travel reservations in China fell 79% in January and are... Read More
How I Got Here, episode 25 - Wen-Wen Lam of NexTravel
Interview / Online
How I Got Here, episode 25 - Wen-Wen Lam of NexTravel
By PhocusWire | February 20, 2020
Mozio's David Litwak and Kevin May from PhocusWire are joined by Wen-Wen Lam, co-founder and CEO of... Read More
viator image
News / Online
Coronavirus, Viator rebranding among top concerns for Tripadvisor’s potential growth
By Steven Lerner | February 19, 2020
As Tripadvisor aims to grow in 2020, what are the big headwinds to watch out for?  ... Read More
How a travel club can better connect brands to their users
Opinion / Online
How a travel club can better connect brands to their users
By Mike Putman - Custom Travel Solutions | February 19, 2020
In order to improve a brand’s loyal base and increase engagement, it needs to key in on the valuable... Read More
Loyalty goes the extra mile in travel
Opinion / Online
Loyalty goes the extra mile in travel
By Dana Rosenberg - Mastercard | February 18, 2020
Travel brands are going beyond simple rewards to redefine loyalty programs around customer service,... Read More
Stand out with creative to win with today’s travel consumers
From Our Partners / Online
Stand out with creative to win with today’s travel consumers
By Facebook Business | February 18, 2020
As machine learning becomes increasingly sophisticated at finding relevant travelers throughout the... Read More
chinese currency
News / Online
Trip.com Group wants $1.2B loan as coronavirus tests China’s economy
By Steven Lerner | February 17, 2020
As companies in China grapple with the economic impact of the coronavirus outbreak, the country’s... Read More
Barry Diller cites “dumb things” and “mistakes” as Expedia still ends 2019 on financial high
News / Online
Barry Diller cites “dumb things” and “mistakes” as Expedia still ends 2019 on financial high
By Steven Lerner | February 14, 2020
In his first earnings call since taking over day-to-day operations for Expedia Group, Chairman Barry... Read More
Tripadvisor ends 2019 with revenue fall, remains optimistic about 2020
News / Online
Tripadvisor ends 2019 with revenue fall, remains optimistic about 2020
By Steven Lerner | February 13, 2020
Total revenue for the fourth quarter slipped 3% year-over-year to $335 million.... Read More
How I Got Here, episode 24 - Steve Hafner of Kayak
Interview / Online
How I Got Here, episode 24 - Steve Hafner of Kayak
By PhocusWire | February 13, 2020
When the definitive history of online travel is written in the decades to come, Steve Hafner will be... Read More
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