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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Chamath-Palihapitiya-promo-2020
News / Online
The Phocuswright Conference 2020 program is live - but what happened in 2019?
By PhocusWire | October 21, 2020
The event in Florida in November 2019 was one of Phocuswright's biggest in its history, with a broad... Read More
futurestay-booking-online-checkin-2
News / Online
Booking.com taps Futurestay to launch online check-in for rentals
By Mitra Sorrells | October 21, 2020
The two companies have been working on the online check-in solution since late 2019 but accelerated it... Read More
Black Travel Alliance campaign reveals lack of diversity in travel industry
News / Online
Black Travel Alliance campaign reveals lack of diversity in travel industry
By Jill Menze | October 21, 2020
Results of the Black Travel Alliance's PullUpForTravel campaign reveal that Black people are... Read More
Travel industry reacts to Google antitrust probe in the U.S.
News / Online
Travel industry reacts to Google antitrust probe in the U.S.
By PhocusWire | October 20, 2020
Google, it is claimed, has abused its dominant position in search and advertising to keep competition... Read More
U.S. Justice Department files antitrust lawsuit against Google, travel brands brace for proceedings
News / Online
U.S. Justice Department files antitrust lawsuit against Google, travel brands brace for proceedings
By Linda Fox | October 20, 2020
The Justice Department is claiming that Google has abused its dominant position in search and... Read More
VIDEO: Southeast Asia consumers adapting to super apps, livestreaming and direct channels
News / Online
VIDEO: Southeast Asia consumers adapting to super apps, livestreaming and direct channels
By Linda Fox | October 20, 2020
Executives from Klook, LINE Travel jp and Rappi discuss emerging trends, such as the relevance of... Read More
Uber puts $150M into South Korean mobility partnership
News / Online
Uber puts $150M into South Korean mobility partnership
By Kevin May | October 20, 2020
T Map Mobility (SK Telecom's mobility wing) will integrate its network of drivers and mapping... Read More
COVID-19 a “critical moment” for corporations at risk of losing women leaders
News / Online
COVID-19 a “critical moment” for corporations at risk of losing women leaders
By Jill Menze | October 19, 2020
According to McKinsey & Company and LeanIn.org’s Women in the Workplace study, one in four women are... Read More
Empowering travel brands to optimize marketing during challenging times
From Our Partners / Online
Empowering travel brands to optimize marketing during challenging times
By Facebook | October 19, 2020
We take an in-depth look at lift studies and how travel brands in particular can use them to... Read More
Sounding Off: Try as you may, you can't escape reality
Interview / Online
Sounding Off: Try as you may, you can't escape reality
By PhocusWire | October 16, 2020
As dark as that March to June period was for people, travel brands and society, companies need more... Read More
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September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More