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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Skyscanner launches COVID-19 travel insurance

By Mitra Sorrells | November 13, 2020

In partnership with Cover Genius, Skyscanner customers can purchase medical, trip cancellation and... Read More

News / Online

Despegar gets gentle uptick in fortunes from Brazil and Mexico domestic travel

By Kevin May | November 12, 2020

Despegar is operating on revenues down 91% year-over-year despite seeing high demand for travel... Read More

News / Online

VIDEO: Google hiring exec reminds travel industry that diverse talent is out there

By Linda Fox | November 12, 2020

Ginny Clarke, director of executive recruitment for Google, says it's not true that talent is... Read More

Interview / Online

How I Got Here, episode 50 - Paul Melhus of ToursByLocals

By PhocusWire | November 12, 2020

A classic startup launch but an unconventional route through bootstrapping for the next ten years.... Read More

News / Online

Tripadvisor adds warning label to Thailand hotel that jailed guest

By Mitra Sorrells | November 12, 2020

The warning explains that a prior reviewer spent time in a Thai jail due to his negative comments.... Read More

News / Online

Lastminute.com Group enjoys summer rebound but 2020 revenues still down 55%

By Kevin May | November 11, 2020

The online travel business says all its main performance metrics increased significantly over the May... Read More

News / Online

Online travel platforms dispute "gatekeeper" claims as Europe readies digital legislation

By Linda Fox | November 11, 2020

Proposals for new European digital legislation in Europe could include online travel players such as... Read More

News / Online

Lyft revenue up 47% from Q2, aims for profitability by end of 2021

By Mitra Sorrells | November 10, 2020

Lyft says revenue from bikes and scooters was up about 40% collectively in Q3 2020. ... Read More

Opinion / Online

How hotels can use top-of-funnel data to capture recovering demand

By Gino Engels - OTA Insight | November 10, 2020

To gain more visibility into future demand, hoteliers are transitioning from using historical data to... Read More

Interview / Online

Sounding Off: Booking early is great but not in the DNA of attractions

By PhocusWire | November 6, 2020

Attractions are at an inherent disadvantage when it comes to their attempts to foster direct... Read More

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News / Technology

ATPCO tackles challenge of matching AI travel requests to airline products

News / Technology

PhocusWire travel tech news briefs: Hilton, Mews, PriceLabs and more...

News / Distribution

Exclusive: 1.1 million hotel-branded ads linked to ‘predatory OTAs’ in a single month

News / Technology

Duetto acquires FLYR Hospitality to boost AI capabilities

News / Technology

BA-parent IAG applies a 3-question test for AI automation

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More