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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Trip.com Group eyeing full recovery in China
News / Online
Trip.com Group eyeing full recovery in China
By Linda Fox | September 25, 2020
Announcing Q2 2020 results, Trip.com Group is seeing recovery in the domestic China market across... Read More
How travel marketers can reboot and find their audiences
Opinion / Online
How travel marketers can reboot and find their audiences
By Mike Skladony - Semcasting | September 25, 2020
In order to figure out who’s in the market to travel at this moment and where they’re likely to go,... Read More
airbnb-new-cancellation-policy
News / Online
Airbnb makes big changes to its cancellation policy, eliminating certain guest protections
By Mitra Sorrells | September 24, 2020
The new policy, developed with input from hosts, eliminates many personal situations such as illness... Read More
klook-live-interactive-content
News / Online
Klook launches Klook Live interactive mobile content tool
By Kevin May | September 24, 2020
Klook Live works by pushing a livestream of content to users on a mobile device, giving them the... Read More
How I Got Here, episode 43 - Varun Khona of Headout
Interview / Online
How I Got Here, episode 43 - Varun Khona of Headout
By PhocusWire | September 24, 2020
The Headout story is a classic startup tale involving hard times in New York City and an appearance on... Read More
airbnb-city-portal
News / Online
Airbnb launches new portal with resources for governments, tourism organizations
By Mitra Sorrells | September 24, 2020
Airbnb says it has created the new "City Portal" to help communities benefit from its marketplace.... Read More
VIDEO: Gillian Tans of Booking.com on diversity and leadership in travel
News / Online
VIDEO: Gillian Tans of Booking.com on diversity and leadership in travel
By PhocusWire | September 23, 2020
The Booking.com chairwoman discusses her career path at the business and the challenges the industry... Read More
The Phocuswright Conference is moving entirely online in November
News / Online
The Phocuswright Conference is moving entirely online in November
By PhocusWire | September 23, 2020
The Phocuswright Conference Online 2020 will be a platform for smart insights and healthy debate as we... Read More
citizenm-corporate-subscription
News / Online
CitizenM targets remote workers with new corporate subscription plan
By Mitra Sorrells | September 23, 2020
Amsterdam-based CitizenM's monthly flat-rate plan provides three nights of stays, three hours of... Read More
Uber targets commuters as businesses get back to the office
News / Online
Uber targets commuters as businesses get back to the office
By Kevin May | September 22, 2020
Uber will introduce Employee Group Rides and Business Charter services as pilots projects in North... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More