Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Online

Bleisure travelers on the rise, though many concerned with optics

By Jill Menze | March 22, 2018

Business travelers are increasingly looking to tack on leisure portions to their work trips, but many are concerned with how it comes across to their employers. Read More

Interview / Online

Phocuswright Europe 2018 Preview: Q&A with Skyscanner's Filip Filipov

By PhocusWire | March 21, 2018

Ahead of the event, Filipov shares his thoughts on the biggest opportunity in online travel, what advice he'd give to new businesses and what's next for metasearch. Read More

News / Online

Amazon’s multifaceted – and likely inevitable – path into travel

By Mitra Sorrells | March 21, 2018

It’s becoming clear that it’s no longer a question of “if” but rather of “when” and "how” Amazon will try to disrupt the travel industry.... again. Read More

News / Online

Expedia data breach affects 880,000 Orbitz customers, extends to Travelocity Partner Network

By Jill Menze | March 20, 2018

Expedia Inc has disclosed evidence of a security breach that impacted approximately 880,000 Orbitz customers as well as Travelocity Partner Network. Read More

News / Technology

The state of the computer reservation system nation

By Kevin May | March 20, 2018

A major new study has shown how hotel chains are using technology to capture bookings, at the same time as illustrating how they want the ecosystem to evolve. Read More

News / Startups

OYO inks first acquisition deal with Novascotia Boutique Homes

By Mitra Sorrells | March 20, 2018

Indian hospitality company OYO is broadening its portfolio of properties with the acquisition of Novascotia Boutique Homes. Read More

News / Online

PODCAST: PhocusWire PundIT Show #9

By Kevin May | March 19, 2018

Valyn Perini, Stephen Joyce and Robert Cole get to grips with developments Airbnb and the potential for Amazon to make a return in travel (again). Read More

News / Distribution

Research Spotlight: The reluctant rebound of US airlines

By Jill Menze | March 16, 2018

After two subsequent years of revenue declines, airlines in the United States are once again gaining ground, with flown passenger revenue up 3%. Read More

News / Distribution

Klook adds to management team with eye on global expansion

By Mitra Sorrells | March 15, 2018

Asia’s largest booking service for tours, activities and other in-destination services has appointed two executives to its management team as it looks to reach travelers around the world. Read More

News / Online

Data shows digital traveler indecision with websites and destinations

By Kevin May | March 15, 2018

Interesting findings shared by Travel Audience illustrate indecision by travelers when browsing for trips. Read More

News / Distribution

Ctrip ends 2017 on financial high, promises ambitions only just starting

By Mitra Sorrells | March 15, 2018

China’s largest online travel company, Ctrip, posted net revenue gains of 39% in 2017 to $4.1 billion. Read More

Opinion / Online

A battle for hearts and homes - that would be Airbnb and Booking.com

By Douglas Quinby - Phocuswright | March 14, 2018

It's shaping up to become one of travel's great competitive rivalries: Airbnb versus Booking.com. Read More

News / Online

Expedia claims it brings a "premium" customer to hotels

By Kevin May | March 14, 2018

With battles on multiple fronts, it appears, Expedia Inc has come out with a different tactic to keep its hotel partners happy: its customers have greater overall value. Read More

News / Distribution

Routehappy content is now part of the NDC Exchange

By Mitra Sorrells | March 14, 2018

Airline rich content from Routehappy is now integrated in NDC Exchange, an industry-owned marketplace designed to facilitate adoption of IATA’s New Distribution Capability for air fares and ancillary... Read More