Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

China remains the stumbling block over global NDC adoption
News / Distribution
China remains the stumbling block over global NDC adoption
By Kevin May | March 13, 2018
NDC might be the driving force behind changes in airline distribution - but there is a stumbling block in it gaining global adoption: China. Read More
VIDEO: Hotels on distribution and their online travel agency friends
News / Distribution
VIDEO: Hotels on distribution and their online travel agency friends
By Kevin May | March 12, 2018
We all know that the hotel industry is facing a series of challenges - some large, some less so - around its sales and distribution strategy. Read More
TripActions raises $51M to fix “severely broken” corporate travel system
News / Distribution
TripActions raises $51M to fix “severely broken” corporate travel system
By Mitra Sorrells | March 12, 2018
TripActions believes it has a solution to reinvent business travel by giving travelers more choices, better support and incentives to spend wisely.    Read More
Ctrip's "virtual team managers" assist every one in 10 travelers
News / Online
Ctrip's "virtual team managers" assist every one in 10 travelers
By Jill Menze | March 12, 2018
Ctrip’s virtual team managers, or VTM, served more than 10 million of the online travel agency’s 300 million registered members in 2017. Read More
Why Airbnb Experiences are a threat to franchised suppliers - not retailers
Opinion / Online
Why Airbnb Experiences are a threat to franchised suppliers - not retailers
By Alex Bainbridge - DestinationCTO | March 9, 2018
Innovation when an industry is watching your every move is hard, especially so when you have to bring hundreds of partners with you so have to disclose what you are doing outside of your own business. Read More
Exclusive: TripAdvisor’s Dermot Halpin on the site’s landmark 100,000th experience listing
News / Online
Exclusive: TripAdvisor’s Dermot Halpin on the site’s landmark 100,000th experience listing
By Jill Menze | March 8, 2018
TripAdvisor is making history with a catamaran sailing expedition in Panama City Beach, FL, as it names the activity its 100,000th bookable experience on the platform. Read More
Europe online shopping abandonment
News / Online
Why website abandonment rates are so high for European travelers
By Mitra Sorrells | March 8, 2018
European travelers appear to be more commitment-phobic lately when it comes to booking accommodations, travel and experiences.    Read More
Ctrip Trip.com car rental
News / Online
Ctrip’s Trip.com adds international car rental service
By Mitra Sorrells | March 7, 2018
Ctrip, China’s largest online travel agency, is bolstering its Trip.com site with the addition of international car rentals, bringing it one step closer to becoming a comprehensive source for all travel... Read More
Booking.com wants to "win" private accommodation but won't mimic Airbnb
News / Online
Booking.com wants to "win" private accommodation but won't mimic Airbnb
By Kevin May | March 7, 2018
What a difference a few weeks can make - Airbnb was once a big threat to hotels, yet now all the attention is on its emergence as a competitor to online travel agencies. Read More
What a voice-enabled future looks like for the vacation rental market
News / Technology
What a voice-enabled future looks like for the vacation rental market
By Jill Menze | March 7, 2018
As travel intermediaries such as online travel agencies tighten their grip on owning traveler data, vacation rental property managers are left in a precarious position. Read More
airbnb homes exec
News / Online
Airbnb names Amazon exec Greg Greeley president of Homes unit
By Jill Menze | March 6, 2018
Following a slew of product updates announced over the past couple weeks, Airbnb has appointed a new executive: Amazon’s Greg Greeley will join the company March 18 as president of the Homes business... Read More
In The Big Chair - Clare Gilmartin of Trainline
Interview / Online
In The Big Chair - Clare Gilmartin of Trainline
By Kevin May | March 6, 2018
The former-eBay exec knows a lot about retail, expansion and customers - and can now add distribution, standardisation and mobile technology to her repertoire of skills needed to run an online business. Read More
Amadeus Video Solutions
News / Technology
Amadeus' new interactive videos encourage traveler search and shopping
By Mitra Sorrells | March 6, 2018
Amadeus has created a new solution to help travel brands, destination marketing organizations, and online travel agencies use interactive video to facilitate consumers’ travel search and shopping.... Read More
Culture Trip goes where others fear to tread - OTA land
News
Culture Trip goes where others fear to tread - OTA land
By Kevin May | March 5, 2018
Travel content sites have in recent years avoided go all-in with booking services - but Culture Trip is one that is going to buck the trend and try the online travel agency model. Read More
quote of the week 12
News / Online
QOTW: Something about room for the biggest startup in the world
By PhocusWire | March 2, 2018
Quote from Brian Chesky, in a one-to-one interview with PhocusWire this week. Read More
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