Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Opinion / Distribution

Why OTA share of experiences is so low

By Douglas Quinby - Arival | April 10, 2026

Douglas Quinby, the co-founder and CEO of Arival, shares some truth about sizing the global travel experiences sector. Read More

News / Distribution

TPConnects adds MCP layer to Iris content platform

By Michael B. Baker | April 8, 2026

With its MCP layer, airline content can be turned into machine-readable protocol that is easy for AI agents and automated tools to understand. Read More

News / Technology

Kayak's Peer Bueller and Matthias Keller on what's ahead for the tech giant

By Robert Silk - Travel Weekly | April 7, 2026

Kayak's newly appointed CEO Peer Bueller is overseeing an AI transformation at the metasearch brand. Read More

News / Technology

Chinese OTAs deploy AI for global push

By Phocuswright Research | April 7, 2026

Chinese AI services are not just following this global path, they are transforming interactions with consumers—and delivering a high degree of itinerary control to users. Read More

News / Technology

AI pulls travel brands deeper into commerce media

By Matthew Parsons | April 7, 2026

As AI compresses the path to purchase, travel brands are expanding commerce media to capture high-intent demand. Read More

News / Technology

PhocusWire's travel tech news briefs: Amex GBT, Google, Agoda and more...

By PhocusWire | April 3, 2026

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Startups

Travel funding deal volume hits new low in Q1 2026

By Linda Fox | April 3, 2026

Travel startup funding was mostly made up of Series A rounds in Q1 2026, with total investment sinking lower compared to the same period in 2025. Read More

News / Technology

Acai Travel, Lumo bring predictive disruption tech into AI service workflows

By Cathy Walsh | April 2, 2026

The integration enables TMCs, OTAs and airlines to prioritize impacted travelers, automate rebooking tasks and communicate across channels as disruption volumes increase. Read More

News / Technology

Travel marketing's AI identity crisis

By Morgan Hines | April 2, 2026

Industry leaders at Phocuswright’s Travel Marketing AI Summit shared varying perspectives on the future of the funnel. Read More

Interview / Online

CEO Spotlight: Nishank Gopalkrishnan of Dreamlines

By Linda Fox | April 1, 2026

Nishank Gopalkrishnan stepped into the CEO role at Dreamlines in mid-2025. He has spent time getting to know the cruise sector and opportunities to grow the business. Read More

News / Technology

Fliggy launches "flyai" travel skill for AI agent workflows

By Cathy Walsh | March 27, 2026

The plug-and-play skill enables developers to embed travel booking into AI agents without complex integration. Read More

News / Distribution

Independent hotel reliance on OTAs increased in 2025

By Linda Fox | March 25, 2026

A Cloudbeds report revealed an increase in the share of bookings for independent properties going to OTAs in 2025. Read More

News / Online

MakeMyTrip partners with Mastercard on AI travel concierge

By Linda Fox | March 23, 2026

The service, which is called Lifestyle Navigator, aims to offer a personalized experience, by combining MMT’s travel marketplace and trip planning assistant Myra with Mastercard’s AI capabilities. Read More