Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Winning in attractions: Innovation, personalization and the travel experience economy
News / Technology
Winning in attractions: Innovation, personalization and the travel experience economy
By WIT | March 18, 2026
Trip.com Group is leveraging technology to grow its travel experiences business. Read More
Capital One launches standalone travel app, brings tech in-house
News / Technology
Capital One launches standalone travel app, brings tech in-house
By Cathy Walsh | March 17, 2026
The mobile app enables cardholders to redeem rewards, book travel and receive real-time trip updates in one place.   Read More
MakeMyTrip ponders IPO in India
News / Online
MakeMyTrip ponders IPO in India
By Linda Fox | March 17, 2026
The OTA said a listing could unlock additional capital for growth and strengthen its position in the country. Read More
MCP vs. NDC and other challenges facing airline distribution
News / Distribution
MCP vs. NDC and other challenges facing airline distribution
By Linda Fox | March 17, 2026
Airline, intermediary and travel technology executives shared thoughts on NDC, evolution with orders and the impact of AI at UATP's Airline Distribution 2026 conference. Read More
Expedia helps hotels with revenue strategy through data partnership
News / Online
Expedia helps hotels with revenue strategy through data partnership
By Linda Fox | March 13, 2026
PredictHQ data is integrated with Expedia Partner Center and aims to give hotels access to insights such as event-specific demand data. Read More
PhocusWire's travel tech news briefs: Airbnb, RateGain, Lighthouse and more...
News / Technology
PhocusWire's travel tech news briefs: Airbnb, RateGain, Lighthouse and more...
By PhocusWire | March 13, 2026
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Is Gen Z really disloyal?
News / Online
Is Gen Z really disloyal?
By Phocuswright Research | March 10, 2026
In its latest research, Phocuswright reveals  that Gen Z loves loyalty programs, just not the way you think. Read More
OpenAI’s shift shows travel is too complex for quick-fix distribution
News / Technology
OpenAI’s shift shows travel is too complex for quick-fix distribution
By Morgan Hines | March 10, 2026
According to a report from The Information, OpenAI has moved purchasing to ChatGPT apps. Read More
Investor challenges Booking Holdings’ balance sheet, buyback strategy
News / Online
Investor challenges Booking Holdings’ balance sheet, buyback strategy
By Cathy Walsh | March 9, 2026
CMF Capital sent a letter to the company’s board of directors detailing concerns about the OTA's position following its Q4 2025 earnings release. Read More
MakeMyTrip to expand packages through Flamingo Transworld acquisition
News / Distribution
MakeMyTrip to expand packages through Flamingo Transworld acquisition
By Linda Fox | March 9, 2026
The acquisition will complement MMT’s holiday packages business and help drive its growth across India. Read More
OTAs to hand over AI pricing policy details in US House committee investigation
News / Technology
OTAs to hand over AI pricing policy details in US House committee investigation
By Linda Fox | March 6, 2026
The chairman of the U.S. House Oversight Committee has written to the CEOs of Booking Holdings, Expedia Group, Lyft and Uber regarding the impact of AI-driven pricing. Read More
Expedia CFO on what's driving ‘radical’ shift at travel giant
News / Online
Expedia CFO on what's driving ‘radical’ shift at travel giant
By Morgan Hines | March 5, 2026
CFO Scott Schenkel detailed how Expedia Group is optimizing operations to maximize efficiency and results. Read More
APAC travel trends pt. 2: AI, loyalty ecosystems and the experiences boom
News / Technology
APAC travel trends pt. 2: AI, loyalty ecosystems and the experiences boom
By Abby Crotty | March 5, 2026
The second part of our APAC travel trend series focuses on loyalty, experiences and technology's role in the "digital-first" region. Read More
APAC travel trends pt. 1: Traveler behavior, growing markets and what's coming next
News / Online
APAC travel trends pt. 1: Traveler behavior, growing markets and what's coming next
By Abby Crotty | March 4, 2026
In part one of a two-part feature, PhocusWire takes a deep dive into the current travel trends defining APAC and what the landscape may look like moving forward. Read More
Travel’s third-largest sector faces its defining decade
News / Online
Travel’s third-largest sector faces its defining decade
By Phocuswright Research and Arival | March 3, 2026
The experiences sector is set to top $340 billion by 2029, according to research from Phocuswright and Arival. Read More
The Phocuswright Conference 2026