Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Sounding Off: Digitalization can help remove mafia tag from tours and activities
Interview / Online
Sounding Off: Digitalization can help remove mafia tag from tours and activities
By PhocusWire | February 15, 2019
Removing manual process (such as cash) and historic (perhaps unfair) relationships between supplier and the concierge as intermediary should ultimately benefit the consumer. Read More
Distributed ledger technology can bring rate parity to hotel distribution
Opinion / Technology
Distributed ledger technology can bring rate parity to hotel distribution
By Nadim El Manawy - Arise Travel | February 15, 2019
We ask if distribution technology in use today has been designed with goals that are out of alignment with hotelier’s best interests Read More
hilton-q4-2018-direct-channels
News / Distribution
Hilton maintains focus on direct relationships as growth outstrips agency channel
By Linda Fox | February 14, 2019
Hilton boosted its loyalty program by 14 million members in 2018 and continues to focus on direct relationships. Read More
Regulators vs. online travel agencies - a level playing field coming for hotels?
Opinion / Online
Regulators vs. online travel agencies - a level playing field coming for hotels?
By Sam Weston - 80 Days | February 14, 2019
Breaking down what the recent rulings mean for the web intermediary and hotel ecosystem - and which player can capitalize. Read More
Lyft, Amex GBT and more executive moves...
Notated News / Online
Lyft, Amex GBT and more executive moves...
By PhocusWire | February 14, 2019
In today’s wrap-up of news in brief… Lyft poaches from Uber... Kiwi.com creates new role... Amex GBT bets on digital... Read More
TripAdvisor full year earnings 2018
News / Online
TripAdvisor credits “reinvigorated” hotel segment, sees growth in experiences and restaurants during 2018
By Mitra Sorrells | February 13, 2019
TripAdvisor reports improved hotel segment profitability and growing experiences and restaurants for 2018 financial results. Read More
WEBINAR REPLAY! Going beyond NDC: A Q&A with Sabre and partners
News / Distribution
WEBINAR REPLAY! Going beyond NDC: A Q&A with Sabre and partners
By Kevin May | February 12, 2019
Join Sabre and our industry-leading airline and agency partners as we discuss how we’re implementing NDC solutions in our organizations and collaborating across segments and regions to ensure collective... Read More
Six dirty truths about tours, activities and attractions
Opinion / Online
Six dirty truths about tours, activities and attractions
By Douglas Quinby - Arival  | February 12, 2019
Avoiding the PR headlines and focusing on what’s real and what really matters to creators and sellers of tours, activities and attractions. Read More
Secret Escapes buys into Ireland with the acquisition of Empathy Marketing
News / Distribution
Secret Escapes buys into Ireland with the acquisition of Empathy Marketing
By Linda Fox | February 11, 2019
Secret Escapes is expanding its presence to Ireland with the acquisition of the company behind Pigsback, TheDiningRoom and LuxuryBreaks. Read More
Sounding Off: China is treading a path of ideas for others to follow
Interview / Online
Sounding Off: China is treading a path of ideas for others to follow
By PhocusWire | February 8, 2019
Hardware and software providers may have been inspired in part by some of their counterparts in the West but China is arguably at the bleeding edge of pulling it all together for the sake of the user. Read More
Expedia earnings full year 2018
News / Online
Expedia reports double-digit growth in key metrics in 2018, continues international push
By Mitra Sorrells | February 8, 2019
Expedia Group turned in strong figures for 2018 as it looks to continuing strengthening its product in new international markets. Read More
airbnb-transportation-fred-reid
News / Online
Airbnb hires airline veteran Fred Reid to oversee "transportation", but rules out obvious options
By Kevin May | February 7, 2019
The seasoned airline exec - Virgin America, Lufthansa, American Airlines and Delta - becomes the company's global head of transportation. Read More
qantas-agency-channel
News / Distribution
Qantas unveils NDC-led booking channel for agents, hints at fees down the road
By Linda Fox | February 7, 2019
Qantas will introduce an agency booking channel from August this year providing its "widest range of fares." Read More
hotel-regulator-online-travel-agency-2
News / Online
Online travel agencies under spotlight from regulators and academics over hotel strategies
By Kevin May | February 6, 2019
Booking.com and Expedia agree to cooperate with a set of guidelines regarding the portrayal of discounts, availability and influence of commissions on rankings. Read More
WEBINAR REPLAY! Personalizing the group experience for hotels
News / Distribution
WEBINAR REPLAY! Personalizing the group experience for hotels
By PhocusWire | February 6, 2019
Amadeus will explain how you can improve customer relationship management across your entire hotel portfolio by leveraging data to better connect with guests, filling guest rooms and function space and... Read More
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