Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

As competition diversifies, Booking.com remains top hotel channel
News / Distribution
As competition diversifies, Booking.com remains top hotel channel
By Jill Menze | February 6, 2019
When it comes to bringing in booking revenue to hotels, Booking.com remains the channel on top - though new players are entering the space. Read More
What should the travel industry understand about China in the Year of the Pig?
News / Online
What should the travel industry understand about China in the Year of the Pig?
By Kieron Branagan - OpenJaw Technologies | February 5, 2019
Take a deeper look at what’s going on away from the geopolitical headlines, and marketers will understand how trends in China are going to eventually affect us all. Read More
Google tells hotels to think of smart devices as extra organs of a guest's body
News / Technology
Google tells hotels to think of smart devices as extra organs of a guest's body
By Hollis Thomases - Phocuswright | February 4, 2019
The search giant says the proliferation of devices has created rapid, cultural shifts and changed the way people expect things from their brands... making people more curious, demanding and... Read More
phocuswright ota market excitement
News / Online
Four key developments keeping the U.S. OTA market exciting
By Phocuswright Research | February 4, 2019
Phocuswright's recent travel research identifies four key developments that make the U.S. online travel agency market an exciting one to watch in 2019. Read More
Sounding Off: Airbnb should accept that some things are done certain ways
Interview / Distribution
Sounding Off: Airbnb should accept that some things are done certain ways
By PhocusWire | February 1, 2019
The dull mechanics behind what is known as process shouldn't be allowed to prohibit a brand such as Airbnb from making a genuine challenge to OTAs. Read More
Triptease shifts to full-service platform to drive direct bookings
News / Distribution
Triptease shifts to full-service platform to drive direct bookings
By Kevin May | January 30, 2019
Famous for its price comparison widget, Triptease now includes tools to track user behavior to help hotels lure business away from online travel agencies. Read More
What you can learn from three of the most inspirational travel campaigns of 2018
News / Online
What you can learn from three of the most inspirational travel campaigns of 2018
By Expedia Group Media Solutions | January 30, 2019
We share some of the award‐winning digital ad campaigns that effectively tapped into strategic media collaborations to achieve business goals and unlock innovative potential. Read More
Klook signals global ambitions with RailEurope activities deal
News / Online
Klook signals global ambitions with RailEurope activities deal
By Kevin May | January 30, 2019
The deal is significant for Klook as it looks to branch out into global markets, securing a partnership in arch rival GetYourGuide's own backyard. Read More
Switchfly in new hands as private equity firms take over loyalty tech provider
News / Technology
Switchfly in new hands as private equity firms take over loyalty tech provider
By Kevin May | January 29, 2019
Golub Capital and L Capital take a controlling stake in the business, with a new CEO coming in as former boss steps down. Read More
Why Airbnb must avoid the tech trap OTAs fell into for years
Opinion / Distribution
Why Airbnb must avoid the tech trap OTAs fell into for years
By Craig Stewart - Freetobook | January 29, 2019
Airbnb's much-lauded move into hotel distribution has been a welcome addition to the hotel ecosystem - but it should beware of age-old pitfalls. Read More
trivago-webinar-january-2019-2
News / Distribution
WEBINAR REPLAY! How well are independent hoteliers adapting to the digital age?
By Kevin May | January 25, 2019
Phocuswright and trivago present key findings from the Independent Lodging Study 2018.  In 2018 independent hotels are performing better in the online environment — but challenges remain. Read More
Airline distribution in 2030, part 2: Four scenarios for the future
Opinion / Distribution
Airline distribution in 2030, part 2: Four scenarios for the future
By Mario Gavira | January 25, 2019
Who wins - the tech giants, existing intermediaries, airlines, lawmakers or something else? Four possible patterns are analyzed here in part two. Read More
Ctrip James Liang at annual meeting
News / Online
Ctrip co-founder outlines ambitious plans for future
By Vera Lye - WebInTravel | January 25, 2019
At Ctrip's recent annual meeting, chairman and co-founder James Liang outlined plans to be "strongest and the best" company in the travel industry. Read More
MakeMyTrip posts gains in revenue and bookings as overall loss figure narrows
News / Online
MakeMyTrip posts gains in revenue and bookings as overall loss figure narrows
By Kevin May | January 24, 2019
Total gross booking volumes hit $1.41 billion, up by 32% on the same period in 2017 - pushing loss figure down to $22.9 million. Read More
NDC is not just a standard – it’s a signal to the industry
News / Distribution
NDC is not just a standard – it’s a signal to the industry
By Stu Waldron - Travelport | January 24, 2019
In order to understand what NDC means for businesses and where the industry is heading, it is important to recognize current challenges facing our industry and improvements that are enabled through... Read More
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