Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

TPConnects adds MCP layer to Iris content platform
News / Distribution
TPConnects adds MCP layer to Iris content platform
By Michael B. Baker | April 8, 2026
With its MCP layer, airline content can be turned into machine-readable protocol that is easy for AI agents and automated tools to understand. Read More
FCM's AI strategy is about guardrails, trust in corporate travel
News / Technology
FCM's AI strategy is about guardrails, trust in corporate travel
By Linda Fox | April 8, 2026
FCM's John Morhous shares how the travel management company is using AI internally as well as for its corporate travel customers. Read More
MCP vs. NDC and other challenges facing airline distribution
News / Distribution
MCP vs. NDC and other challenges facing airline distribution
By Linda Fox | March 17, 2026
Airline, intermediary and travel technology executives shared thoughts on NDC, evolution with orders and the impact of AI at UATP's Airline Distribution 2026 conference. Read More
AI is changing travel companies’ hiring mindset
News / Technology
AI is changing travel companies’ hiring mindset
By Morgan Hines | February 25, 2026
Travel industry stakeholders weigh in on how AI is changing hiring thought processes. Read More
A new age of travel selling: AI, personalization and human touch
News / Distribution
A new age of travel selling: AI, personalization and human touch
By Abby Crotty | January 26, 2026
Fora's Jake Peters and Unravel's Maarten van Pijpen discuss travel selling strategies and how both tech and humans fit in. Read More
Implementing technology in cruise and what comes next with AI
News / Technology
Implementing technology in cruise and what comes next with AI
By Abby Crotty | December 16, 2025
Cruisebound's Pierre-Olivier Lepage and Alyza's Markus Stumpe discuss AI's role in cruise and how they see the sector moving forward. Read More
Mangelaars named CEO at Travelport as Webb steps down
News / Distribution
Mangelaars named CEO at Travelport as Webb steps down
By Linda Fox | December 15, 2025
John Mangelaars who became COO and deputy CEO of Travelport in September will take over as CEO in April. Read More
The Phocuswright Conference 2025 Launch Innovator: Acai Travel
Interview / Startups
The Phocuswright Conference 2025 Launch Innovator: Acai Travel
By PhocusWire | December 1, 2025
Acai Travel received the People's Choice Award as part of Phocuswright’s Launch: Innovation program. Read More
PhocusWire's weekly travel tech news briefs: Cloudbeds, Delta, Selfbook and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Cloudbeds, Delta, Selfbook and more...
By PhocusWire | November 24, 2025
Here's our roundup of the people, product and partner news from the global travel industry this week. Read More
How VPNs create exceptional guest experiences and generate new revenue
From Our Partners / Technology
How VPNs create exceptional guest experiences and generate new revenue
By Norton | November 20, 2025
VPN technology can address key security pain points for travelers, helps improve the guest experience and can provide significant business benefits for the hospitality industry. Read More
Distribution bookings growth pushes Sabre's Q3 revenue to $715M
News / Distribution
Distribution bookings growth pushes Sabre's Q3 revenue to $715M
By Linda Fox | November 5, 2025
The GDS’ distribution revenue increased 4% to $575 million, attributed to an increase in air and hotel distribution bookings Read More
Where are they now? Catching up with the Hot 25 Travel Startups for 2023
News / Startups
Where are they now? Catching up with the Hot 25 Travel Startups for 2023
By Mileva Sapic | October 20, 2025
Many of our Hot 25 Startups for 2023 have undergone major transformations, including significant funding rounds and strategic acquisitions. Read More
How gen AI will reshape travel and why the industry needs a data-first approach
From Our Partners / Technology
How gen AI will reshape travel and why the industry needs a data-first approach
By PhocusWire | October 8, 2025
DataArt's Greg Abbott explains why the industry still lags behind peers like finance and retail on data readiness and what it will take to close the gap. Read More
In pursuit of clean data for an agentic travel future
News / Technology
In pursuit of clean data for an agentic travel future
By Matthew Parsons | September 25, 2025
There is a need for clean, standardized data to help instill trust as the travel industry shifts towards agentic AI. Read More
Direct Travel acquires ATPI to expand Avenir technology globally
News / Technology
Direct Travel acquires ATPI to expand Avenir technology globally
By Linda Fox | September 22, 2025
Direct Travel hopes to speed up the rollout of its Spotnana-based booking technology through the acquisition of ATPI. Read More
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