Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

TravelTech Show, Business Travel Show Europe name 2026 innovation award winners
News / Technology
TravelTech Show, Business Travel Show Europe name 2026 innovation award winners
By Cathy Walsh | June 26, 2026
Arcube, ImpersonAlly, Acai and Nowadays were recognized in separate competitions for travel technology innovations spanning airline retailing, brand protection, contact center automation and meetings... Read More
Trust, AI acceleration, diversity to shape the future of travel
News / Online
Trust, AI acceleration, diversity to shape the future of travel
By Morgan Hines | June 26, 2026
Travel industry stakeholders from various sectors shared their takes on what will impact travel’s future at HBX Group’s MarketHub Americas event. Read More
Strengthening agency relationships through smarter commission payments
From Our Partners / Online
Strengthening agency relationships through smarter commission payments
By Noelani Schroy, Onyx CenterSource | June 24, 2026
Explore how smarter hotel commission payments can reduce friction, build agency trust and turn back-office processes into a competitive advantage. Read More
Supercharging travel: 10 Trends that will shape the industry over the next decade
From Our Partners / Distribution
Supercharging travel: 10 Trends that will shape the industry over the next decade
By Matthew Parsons | June 22, 2026
Download the PhocusWire and RateHawk report on the trends, technologies and industry shifts set to shape travel professionals over the next decade. Read More
Tern launches agentic AI to boost travel advisor efficiency
News / Technology
Tern launches agentic AI to boost travel advisor efficiency
By Cathy Walsh | June 10, 2026
The technology can generate cruise proposals and draft communications for advisor approval. Read More
Perk secures $300M in finance for product and technology investment
News / Finance
Perk secures $300M in finance for product and technology investment
By Linda Fox | June 3, 2026
Perk said the new credit facility reflects lender confidence in its "vision and strategy." Read More
Startup Stage: TravelOne targets luxury travel with behavior profiling platform
Interview / Startups
Startup Stage: TravelOne targets luxury travel with behavior profiling platform
By Cathy Walsh | May 26, 2026
The platform matches travelers with destinations and itineraries based on psychological and personality markers. Read More
World Travel Holdings gets investment from Citation Capital
News / Distribution
World Travel Holdings gets investment from Citation Capital
By Linda Fox | May 19, 2026
World Travel Holdings, which was founded in 2005, said it generates more than $2.5 billion in annual booking volume. Read More
Startup Stage: Voyagier targets luxury travel with AI-powered trip planning and booking
Interview / Startups
Startup Stage: Voyagier targets luxury travel with AI-powered trip planning and booking
By Cathy Walsh | May 11, 2026
The early-stage startup brings together AI-powered trip planning, luxury travel advisors and booking infrastructure. Read More
Agentic commerce in travel: Who wins, who loses and what to do about it
Opinion / Technology
Agentic commerce in travel: Who wins, who loses and what to do about it
By Mario Gavira | May 11, 2026
Mario Gavira argues that travel companies face sharply different levels of exposure to agentic AI disruption, with loyalty, unique inventory and human expertise emerging as key defenses. Read More
Hospitality's tech crossroads: Staying human in an increasingly digital industry
From Our Partners / Technology
Hospitality's tech crossroads: Staying human in an increasingly digital industry
By PhocusWire | April 30, 2026
Find out how hotels and travel agencies can adopt technology without losing the human relationships at the core of hospitality. Read More
AI reshapes luxury travel—but human expertise remains essential
News / Technology
AI reshapes luxury travel—but human expertise remains essential
By Marisa Garcia | April 14, 2026
AI is reshaping luxury travel through behind-the-scenes efficiency and personalization, but human expertise and high-touch service remain central. Read More
TPConnects adds MCP layer to Iris content platform
News / Distribution
TPConnects adds MCP layer to Iris content platform
By Michael B. Baker | April 8, 2026
With its MCP layer, airline content can be turned into machine-readable protocol that is easy for AI agents and automated tools to understand. Read More
FCM's AI strategy is about guardrails, trust in corporate travel
News / Technology
FCM's AI strategy is about guardrails, trust in corporate travel
By Linda Fox | April 8, 2026
FCM's John Morhous shares how the travel management company is using AI internally as well as for its corporate travel customers. Read More
MCP vs. NDC and other challenges facing airline distribution
News / Distribution
MCP vs. NDC and other challenges facing airline distribution
By Linda Fox | March 17, 2026
Airline, intermediary and travel technology executives shared thoughts on NDC, evolution with orders and the impact of AI at UATP's Airline Distribution 2026 conference. Read More
More 
The Phocuswright Conference 2026
Phocuswright Research
Phocuswright Events
Northstar Travel Group
Other Northstar Travel Group Products
Events by WIT
About Us
Advertise
Privacy
Contact Us
Do Not Sell or Share My Data
Make PhocusWire your preferred news source on Google
Copyright © 2026 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright • The Phocuswright Conference • Phocuswright Europe • Global Startup Pitch • Web In Travel • Retail Travel
Register Now