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Brand versus product: the rise of the travel meta brand

By Viewpoints | November 19, 2014

Sorry brand marketers, the travel industry has moved on. It is no longer sufficient to spend millions of pounds advertising your airline or hotel chain on TV or radio… or even online. Not only a... Read More

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The Event Effect - a tech-led future for meetings, conferences and exhibitions

By Kevin May | November 19, 2014

It's rare to hear from someone in the events (MICE) sector speak at a PhoCusWright conference. But it is a corner of the industry which not only handles huge revenues, especially via its connection... Read More

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TripAdvisor condemns hotelier who fines guests for bad reviews

By Kevin May | November 18, 2014

TripAdvisor has slammed a British hotelier who "fined" a guest for leaving a negative review on the review site after their stay. A husband and wife staying at the Broadway Hotel in Blackpool got a... Read More

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Examining the intense role of trust between consumers and online travel brands

By Viewpoints | November 18, 2014

Two recent articles, spring to mind: one from Tnooz (The Art of Trust in Travel) and another which includes a quote from Marc Benioff of Salesforce.com. "That’s the product that we sell, trust. Custo... Read More

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Expedia adds its first hostel, RV park, and campground listings

By Sean O'Neil | November 18, 2014

The digital superhighway is finally reaching recreational vehicle (RV) parks, campgrounds, and hostels in the United States. Yesterday, Expedia brand websites quietly added hostels, RV parks, and c... Read More

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Survey: Travel industry take note - what travelers want most in online search and shopping

By Viewpoints | November 18, 2014

Is there a Digital Holy Grail when it comes to serving the online search and shopping needs and preferences of travelers? I’m not sure if there is, but those of us in the travel industry continue t... Read More

News / Technology

Even diehards now realise Google Glass is not cool

By PhocusWire | November 18, 2014

DEVICES: This was always going to be the problem with Google Glass - it's just not "cool" enough for the masses. Or perhaps there is an underlying issue with the tech-driven, clunky spectacles, in t... Read More

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HotelTonight looks to tomorrow's hotel guest experience

By Nick Vivion | November 17, 2014

After 10 years as an attendee, HotelTonight CEO Sam Shank took to the Phocuswright stage with a look to tomorrow's hotel experience. The vision? An integrated system of interoperable apps that p... Read More

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KLM and Airbnb create the aircraft sleepover

By Kevin May | November 17, 2014

KLM and Airbnb, both clever operators when it comes to social media and PR (especially the former), have collaborated. It what can only be described as nothing more than a promo stunt, but a fun on... Read More

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Ebola, flight schedules and how the industry can be smarter with travel data

By Viewpoints | November 17, 2014

We’re so used to hearing the buzz words Big Data being used in almost any context these days. Whether it’s airlines using the data to enhance the passenger experience, dating companies using it to... Read More

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THack gives a travel hackathon debut to Barcelona

By Kevin May | November 15, 2014

THack, Tnooz's travel hackathon series, is coming to Barcelona in the autumn of 2014. The event will take place on November 19 for a day long developer challenge to create new digital tools and pro... Read More

News / Technology

Startup pitch: Discoveroom builds mobile enterprise for B&B and inn owners

By Sean O'Neil | November 14, 2014

Greek startup Discoveroom builds mobile-first, enterprise tools for the long-tail of owners of bed-and-breakfasts and guesthouses. The 10-person company has received a pre-seed round of euro 110K i... Read More

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Google revamps how hotels appear in US city search results

By Sean O'Neil | November 14, 2014

There's yet another tweak to how Google presents hotels in US city search results. In a trend Tnooz first reported on last August, Google is ditching the "Carousel" -- a black backgrounded, roating... Read More

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Joel Cutler of General Catalyst talks travel startup investing

By Sean O'Neil | November 14, 2014

Joel Cutler is widely considered a master of venture-capital investing, with a particular gift at identifying star travel technology businesses. Most famously, Cutler was a founding investor in met... Read More

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Uber does what it's told in India

By Martin Cowen | November 14, 2014

Uber's Indian operations now offer a digital payment platform which meets regulatory requirements and opens up Uber to a customer base of 600 million. The tie-up with India's biggest digital paymen... Read More

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