Loyalty

News / Technology

PhocusWire's travel tech news briefs: Savanta, Bilt, RMS and more...

By PhocusWire | March 27, 2026

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Technology

Google adds cart, loyalty features to UCP

By Linda Fox | March 20, 2026

The company has added cart and loyalty capabilities to simplify the shopping experience. Read More

News / Distribution

Hilton adds Yotel to portfolio with franchise deal

By Linda Fox | March 19, 2026

YOTEL will continue to license and manage its brand but have access to Hilton's distribution and technology platforms and Honors loyalty program. Read More

News / Online

Is Gen Z really disloyal?

By Phocuswright Research | March 10, 2026

In its latest research, Phocuswright reveals that Gen Z loves loyalty programs, just not the way you think. Read More

News / Technology

APAC travel trends pt. 2: AI, loyalty ecosystems and the experiences boom

By Abby Crotty | March 5, 2026

The second part of our APAC travel trend series focuses on loyalty, experiences and technology's role in the "digital-first" region. Read More

News / Technology

Lighthouse introduces ChatGPT app for direct hotel booking

By Morgan Hines | March 4, 2026

News / Startups

Travel Token Marketplace acquires Camino Network initiator Chain4Travel

By Morgan Hines | February 27, 2026

Blockchain startup Chain4Travel was previously named a PhocusWire Hot 25 Travel Startup for 2025. Read More

News / Online

OTAs' marketing spend exceeded $20B in 2025

By Linda Fox | February 27, 2026

Marketing investment from the largest online travel players rose again last year. Read More

News / Online

Loyalty API platform Odynn secures $9.5M

By Abby Crotty | February 19, 2026

The company said fresh capital will be used to build its team, scale go-to-market efforts and "deepen integrations." Read More

News / Technology

Indicio launches tech allowing AI agents to verify digital passports

By Abby Crotty | February 11, 2026

The software overseeing the interactions also verifies that the chatbot actually belongs to the airline or travel company, “creating trust in both directions.” Read More

News / Technology

Marriott shares details of AI projects, partnerships

By Linda Fox | February 11, 2026

Marriott plans to deploy natural language search across Marriott.com and the Bonvoy mobile app in the first half of 2026. Read More

News / Online

EDreams hit with €9 million fine for 'unfair' practices

By Abby Crotty | February 4, 2026

The Italian Competition Authority alleged eDreams engaged in "unfair commercial practices" related to its Prime membership subscription. Read More

News / Online

Expedia's Ariane Gorin on AI visibility, traveler experience and activities growth

By Linda Fox | January 29, 2026

Expedia Group CEO Ariane Gorin says she is especially proud of how the OTA has been "going after AI" in recent years. Read More

News / Startups

HeyMax secures $11M for AI push, geographical expansion

By Linda Fox | January 28, 2026

The funding will go toward product development, including simplifying earning and redemption for consumers through AI and expansion into Japan, Taiwan and Australia in 2026. Read More