A new study by CapGemini finds that consumers are ready to embrace AI support, and that AI interactions, if properly designed, can enhance the personal connection they feel to brands. The study is... Read More

Jane Sun joined Ctrip in 2005 and took the reins as CEO in 2016. As Ctrip grows globally, Sun sees opportunities in tours and activities for Chinese travelers and hopes to see international business account for 40 to 50% of total revenue in the next five years.... Read More

Didi Chuxing has caught the eye of Booking Holdings, with a $500 million capital injection and a major strategic partnership.... Read More

Certify, an expense management software specialist, has acquired real-time expense reporting system Abacus.... Read More

This is a viewpoint by Margaret Ady, co-founder of Apaleo. Patrick Fisher of Thomson Reuters notes in a recent blog post that, “As technologies become more and more pervasive across industries and... Read More

Booking Holdings has invested $500 million in mobility giant DiDi Chuxing and announced a strategic partnership, based around cross-selling each other's inventory. This morning's statement said:... Read More

Restaurant reservations service eatigo has received a second investment boost from TripAdvisor in pre Series C funding.... Read More

France secured their second FIFA World Cup in two decades last weekend - but victory also came to the private accommodation sector during the tournament.... Read More

What we really should be talking about is how are you designing experiences that people are willing to find and pay more for and love and recommend.... Read More

Revenue for hotel bookings via mobile devices still lags behind those made on a desktop, according to research from Bookassist.... Read More

Southeast Asian restaurant booking platform Eatigo has secured more funding from existing investor TripAdvisor. The scale of TripAdvisor's latest move has not been disclosed, although reports are put... Read More

Destination experiences app Headout has secured $10 million in new investment to fund expansion plans. Headout, which promotes itself as being a “mobile-first entertainment marketplace”, uses its a... Read More

KLM Royal Dutch Airlines has developed a prototype robot companion Care-E, a smart self-driving baggage trolley that can guide passengers through the airport while carrying their hand luggage up to 85... Read More

Journera, the data and analytics platform launched by former Orbitz boss Jeff Katz, has raised Series A funding of $9 million.... Read More

Quote from James Ferguson, senior design manager at Skyscanner, in an article on PhocusWire this week.... Read More