SiteMinder's hotel clients can now use HotelSwaps, a hotel room exchange platform.... Read More

As the digital media landscape continues to shift, it’s in the mid-funnel where travel brands stand to gain the greatest competitive edge - but only if they move quickly to rebalance their budgets across the entirety of the customer journey.... Read More

Brian Kelly is an influential figure in the world of airline loyalty, launching The Points Guy as a consumer guide in 2010 and now overseeing a sizeable media business.... Read More

PhocusWire spoke to IATA CEO Alexandre de Juniac about developments beyond NDC, innovation and the current challenges for airlines.... Read More

Executive chairman James Liang says the move is to position the brand further as a global player, ending almost 20 years as Ctrip.... Read More

By the end of 2020, Klook plans to double its headcount from 1,200 to more than 2,500 across 30 offices; it also plans to continue to penetrate the Asia-Pacific region as well as bolster its presence in Europe.... Read More

PhocusWire spoke to SITA CEO Barbara Dalibard about the "digitalization" of passengers and both the opportunities and challenges facing the entire sector.... Read More

The travel industry is built largely on the backs of women, yet female leadership in the C-suite and the investment companies that own stakes in large agencies or travel companies is still lacking.... Read More

We begin our month-long look at destination marketing with analysis of how the role of DMOs has grown over the years.... Read More

Speaking at the World Aviation Festival in London last week, CEO Johan Lundgren said the airline has used data to cut cancellations by two-thirds and reduce “costly three-hour delays” by 32%.... Read More

Padlifter is a marketplace to connect vacation rental hosts with providers of services such as property management, security, marketing, maintenance, laundry, accounting and more.   ... Read More

Technology can be the key to improving traveler safety and confidence, ultimately creating economic benefits for destinations.     ... Read More

With Google testing a "lowest fare" price guarantee  on flights, what happens if the guarantee extends to hotels?... Read More

Is taking an ethical approach in marketing enough? Or are consumers so jaded by any brand promoting any product that how that product is advertised doesn’t matter?... Read More

In March, Google added vacation rental properties to its Hotel Search function, and it’s now adding the first vacation rental management brand to the mix through a partnership with Vacasa.... Read More