Uber buys Routematch in bid to expand software tools for transit providers
Uber buys Routematch in bid to expand software tools for transit providers
By Kevin May | July 21, 2020
The move is another concerted effort by Uber to push into the software-as-a-service space, this time... Read More
News / Technology
Passenger claims handling: a legal cure through technology
Passenger claims handling: a legal cure through technology
By Ulrich Steppler - CHS | July 21, 2020
The handling of passenger claims has been an Achilles Heel in the airline industry for many years,... Read More
Opinion / Technology
Rental accommodation tech providers unite to launch consumer site
Rental accommodation tech providers unite to launch consumer site
By Kevin May | July 20, 2020
The quartet - GuestReady, HostnFly, NOCNOC and Welkeys - have built the service in a bid to... Read More
News / Online
Sounding Off: OTA version 2.0 is likely to come from outside the travel industry
Sounding Off: OTA version 2.0 is likely to come from outside the travel industry
By PhocusWire | July 17, 2020
The brands that are able to position themselves in this as-yet undetermined role will most likely be... Read More
Interview / Online
VIDEO: New Reality With... Peter Kern of Expedia Group
VIDEO: New Reality With... Peter Kern of Expedia Group
By PhocusWire | July 17, 2020
The next guest on the New Reality With... series is Peter Kern, CEO and vice chairman at... Read More
News / Online
InPhocus, episode 18 - Innovators are primed and ready
InPhocus, episode 18 - Innovators are primed and ready
By PhocusWire | July 17, 2020
The reset that everyone is going through gives startups (already born or just ideas) and new... Read More
News / Technology
mammoth-lakes-tourism-coronavirus
My Method... Building consensus with data in uncertain times for destinations
By John Urdi - Mammoth Lakes Tourism | July 16, 2020
By relying on data in decision-making, some destinations are able to quickly pivot based on the needs... Read More
News / Online
How I Got Here, episode 33 - Caitlin Zaino von During of Porter & Sail
How I Got Here, episode 33 - Caitlin Zaino von During of Porter & Sail
By PhocusWire | July 16, 2020
The company launched in 2014 with a vision to provide hotels with a service that could act as a... Read More
Interview / Online
TAKE A SURVEY: Impact of COVID-19 on travel startups
TAKE A SURVEY: Impact of COVID-19 on travel startups
By PhocusWire | July 14, 2020
Phocuswright is conducting a survey of travel startups to understand the impact of the COVID-19 on... Read More
News / Startups
Butler Hospitality takes in $15M to expand "ghost kitchen" service
Butler Hospitality takes in $15M to expand "ghost kitchen" service
By Kevin May | July 13, 2020
The "ghost kitchen" service, effectively taking over room service delivery for hotels, currently runs... Read More
News / Online

Kevin's most recent articles

Sponsored Content
From Our Partners
The Phocuswright Conference 2026
November 17-19, 2026
The Phocuswright Conference 2026
The Phocuswright Conference 2026, November 17-19, Ft. Lauderdale, Florida. Register Now.... Register Now
Travel Marketing AI Summit London
September 8, 2026
Travel Marketing AI Summit London
Phocuswright's Travel Marketing AI summit comes to London, September 8.... Register Now
Engine acquires Options Travel to build modern OBT
July 31, 2026
Engine acquires Options Travel to build modern OBT
Engine will be demoing the AI-native OBT at GBTA in Chicago next week.... Read More