Customer service remains poor as study shakes out the top 45 UK travel websites
Customer service remains poor as study shakes out the top 45 UK travel websites
By Kevin May | March 31, 2010
Travel websites are generally failing when it comes to customer service and helping users with... Read More
News / Online
Swedish hotel group moves to block access to web child pornography in rooms
By Kevin May | March 31, 2010
Radisson Blue Hotels and Resorts has taken the perhaps unusual step of publicly announcing the... Read More
News / Online
UK Travel Site Crunch: Data Week End March 27 2010
By Kevin May | March 31, 2010
Most popular travel websites in the UK for the week ending March 27 2010.... Read More
News / Online
US Travel Site Crunch: Data Week End March 27 2010
By Kevin May | March 30, 2010
Most popular travel websites in the US for the week ending March 27 2010.... Read More
News / Online
Ten characteristics of the 2010 consumer - and not a mention of social media
Ten characteristics of the 2010 consumer - and not a mention of social media
By Kevin May | March 30, 2010
Not entirely travel-related but interesting synopsis of how consumers have changed their behaviour... Read More
News / Online
Solving the problem of voucher fraud using words and SMS
Solving the problem of voucher fraud using words and SMS
By Kevin May | March 30, 2010
What do a voice to text virtual assistant service and an online booking system for small tour... Read More
News / Online
HomeAway CEO - more fun as a private company, OTAs worried about hotel clients to try rental
HomeAway CEO - more fun as a private company, OTAs worried about hotel clients to try rental
By Kevin May | March 29, 2010
Holiday rental giant HomeAway would prefer to stay as a privately owned business for the foreseeable... Read More
News / Online
The Week in Travel Tech - March 21 to March 27 2010
The Week in Travel Tech - March 21 to March 27 2010
By Kevin May | March 27, 2010
What you missed on Tnooz this week, Sunday March 21 to Saturday 27 March 2010.... Read More
News / Online
Hong Kong Travel Site Crunch: Data Week End March 20 2010
By Kevin May | March 25, 2010
Most popular travel websites in the Hong Kong region for the week ending March 20 2010.... Read More
News / Online
What do developers at Kayak do on a slow week?
What do developers at Kayak do on a slow week?
By Kevin May | March 25, 2010
Just for fun. Maybe it's been a quiet week at Kayak Towers? No major news - such as Google's hotel... Read More
News / Online

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