Prep for parity: everything hotels and online travel agencies need to know
Prep for parity: everything hotels and online travel agencies need to know
By Clive Wood - OTA Insight | April 8, 2019
The parity problem is not going away, but actionable data can help hoteliers address the problem and... Read More
From Our Partners / Distribution
sounding off 10 equalizer
Sounding Off: Personalization can be a great equalizer
By PhocusWire | April 5, 2019
Being able to spot trends within a small business's customer data does not take a huge amount of... Read More
Interview / Technology
Get chatting: Preparing hotels (and travelers) for automated messaging
Get chatting: Preparing hotels (and travelers) for automated messaging
By Aleksei Udachny - ReviewPro | April 5, 2019
To keep up with expectations, hoteliers are learning to embrace certain forms of automated messaging... Read More
Opinion / Technology
Travel policy 3.0: Six data-powered updates to improve corporate travel
Travel policy 3.0: Six data-powered updates to improve corporate travel
By Ryan Wenger - WhereTo | April 5, 2019
Unlike the blunt rules of the analogue age, the new rules bear digital precision, and take advantage... Read More
From Our Partners / Technology
Local payment strategy unlocks travel's potential in the Middle East
Local payment strategy unlocks travel's potential in the Middle East
By Siew Hoon Yeoh - WebInTravel | April 4, 2019
Three forces – a young demographic, an aspirational market of travellers and strong mobile adoption –... Read More
News / Technology
A simple switch keeps consumers’ credit card numbers safe - and builds loyalty
A simple switch keeps consumers’ credit card numbers safe - and builds loyalty
By Jim Pratt - WEX Corporate Payments  | April 4, 2019
Traditionally, consumer card details have been handed over to a booking agent, then to an airline or... Read More
From Our Partners / Technology
Google is at a crossroads with its ambitions in travel
Google is at a crossroads with its ambitions in travel
By PhocusWire | April 3, 2019
The decisions around Google's strategy in travel will perhaps be made mainly by the company itself,... Read More
News / Online
Why travelers expect brands to deliver an omnichannel experience from start to end?
Why travelers expect brands to deliver an omnichannel experience from start to end?
By Íñigo Valenzuela - Smartvel | April 3, 2019
It has become the trend for customers to reach out to several touchpoints for inspiration, price... Read More
From Our Partners / Online
VIDEO: Bringing an immersive experience to destination activities
VIDEO: Bringing an immersive experience to destination activities
By Kevin May | April 2, 2019
Similar to advances in the movie industry in recent decades, technology can give visitors a new way to... Read More
News / Technology
How smaller travel brands can ride the personalization wave
How smaller travel brands can ride the personalization wave
By Matt Langie - Adara | April 2, 2019
Personalization is great for a global airline, or even a regional cruise line. For most smaller travel... Read More
Opinion / Technology

Kevin's most recent articles

Sponsored Content
From Our Partners
The Phocuswright Conference 2026
November 17-19, 2026
The Phocuswright Conference 2026
The Phocuswright Conference 2026, November 17-19, Ft. Lauderdale, Florida. Register Now.... Register Now
ATPCO tackles challenge of matching AI travel requests to airline products
October 9, 2026
ATPCO tackles challenge of matching AI travel requests to airline products
A two-week proof of concept tested how structured airline data could help turn conversational travel... Read More
PhocusWire travel tech news briefs: Hilton, Mews, PriceLabs and more...
October 9, 2026
PhocusWire travel tech news briefs: Hilton, Mews, PriceLabs and more...
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More