At a time when some ITA Software customers express concern about Google's pending acquisition, US Airways broadened the relationship.
Usairways.com's Manage Reservations feature now uses ITA's ReShop solution, enabling travelers to modify reservations online for partially flown or still-to-be flown tickets.
"Now, even reservations purchased through a travel agent or online travel agency can be easily modified and reissued through usairways.com," says Andrew Nocella, the airline's senior vice president of marketing and planning.
The ReShop tool cuts down on the number of manual transactions that US Airways' call center agents have to make, ITA says.
In addition to the implementation of ReShop on usairways.com -- the airline had been using it in its call centers since 2009 -- US Airways also recently began using ITA's core product, the QPX airfare pricing and shopping solution, in its call centers.
The airline has been using QPX on its website for almost a decade.
QPX is the product which has been the focus of the Justice Department inquiry into the Google-ITA Software deal.
FairSearch.org, the Expedia-Kayak-Microsoft-Sabre coalition opposed to the deal, charges that ITA Software under Google may not renew QPX contracts, a charge that Google rejects.
Kayak has publicly stated that Google and ITA have failed to give Kayak, which uses QPX, any assurances on a contract renewal.
ITA, however, dismisses the allegations about renewals in general and says it is busily renewing contracts, although so far it has declined to say with whom.
ITA declined to say whether the expanded relationship with US Airways includes a contract renewal.
With US Airways recently deploying QPX in its call centers and implementing ITA's ReShop on usairways.com, apparently the airline wasn't paralyzed with fear about the ongoing use of these solutions in a post-Google acquisition world.
"With this deployment [ReShop], US Airways continues to expand its relationship with ITA, empowering its customers to easily make changes to their reservations online," says Gianni Marostica, ITA's chief commercial officer.