Google


google-france-hotel-fine
Google fined €1.1M for deceptive hotel ratings in France
By Mitra Sorrells | February 16, 2021
Google has also agreed to remove its ratings and use those provided by Atout France, the country's tourism agency. Read More
News | Online
VIDEO: Peter Kern on how COVID gave Expedia Group “courage”
VIDEO: Peter Kern on how COVID gave Expedia Group “courage”
By Jill Menze | December 29, 2020
Speaking at his first Phocuswright Conference since assuming leadership of Expedia Group, Peter Kern discussed the company's multi-brand strategy, Google and more. Read More
News | Online
airasia-google-brand-extension
AirAsia boss on the Google threat and extending the brand
By Linda Fox | December 11, 2020
AirAsia Group boss Tony Fernandes believes airlines will end up outbidding each other on Google. Read More
News | Online
autononomous-vehicles
Autonomous vehicles and natural language processing on travel's 2021 watchlist
By Linda Fox | December 9, 2020
A report from Lux Research tips 12 technologies to watch in 2021, with the travel industry already beginning to deploy a number of them. Read More
News | Technology
google-insights-tool-destinations-2
Google launches hub to aid destinations, hotels and partners in recovery
By Jill Menze | December 7, 2020
Travel Insights with Google is built around three new tools to support destinations, hotels and Google’s commercial partners. Read More
News | Online
tripadvisor-pcw-2020
VIDEO: Tripadvisor slams Google strategy as operating at "expense of everyone else"
By Linda Fox | December 2, 2020
CEO Steve Kaufer pulls no punches when he talks about Google's position in travel at The Phocuswright Conference in November. Read More
News | Online
 EU-commission-google-dominance
Travel companies ask European regulators to enforce Google dominance decision
November 16, 2020
In a letter to the commissioner for competition, 130 companies and 28 industry organizations, across numerous sectors, ask the Commission to enforce its 2017 abuse of dominance decision. Read More
News | Online
Sounding Off: Forget who you know - what is it you want to achieve?
Sounding Off: Forget who you know - what is it you want to achieve?
By Jill Menze | November 13, 2020
As travel brands build back, they need to assess what leadership competencies are necessary to get them to where they want to be. Read More
Interview | Online
VIDEO: Google hiring exec reminds travel industry that diverse talent is out there
VIDEO: Google hiring exec reminds travel industry that diverse talent is out there
By Linda Fox | November 12, 2020
Ginny Clarke, director of executive recruitment for Google, says it's not true that talent is lacking and that it has never been the case - and, in her experience, talent is untapped. Read More
News | Online
online-travel-digital-gatekeepers
Online travel platforms dispute "gatekeeper" claims as Europe readies digital legislation
By Linda Fox | November 11, 2020
Proposals for new European digital legislation in Europe could include online travel players such as Airbnb and Booking.com. Read More
News | Online
Viator ends speculation of Tripadvisor sale, talks quality strategy, Google
Viator ends speculation of Tripadvisor sale, talks quality strategy, Google
By Jill Menze | October 29, 2020
Speaking at Arival 360, Viator president Ben Drew explained how Viator's strategy differs from Tripadvisor's, the importance of supplier quality and its relationship with Google. Read More
News | Online
google-itb-trends
Google says COVID boosted OTA usage in APAC
By Mitra Sorrells | October 26, 2020
Google's sector lead for travel and vertical search in APAC shared results of the company's consumer surveys during a keynote at ITB Asia.     Read More
News | Distribution
Sounding Off: Can Google really be fair?
Sounding Off: Can Google really be fair?
By PhocusWire | October 23, 2020
Whatever happens in the coming months (perhaps even years) with the Google antitrust suit, travel en masse will not be happy with outcome. Read More
Interview | Online
Sabre, Google to launch tech platform driving personalization in travel
Sabre, Google to launch tech platform driving personalization in travel
By Jill Menze | October 23, 2020
Called Sabre Travel AI, the platform is being developed as part of the 10-year partnership Sabre and Google announced in January. Read More
News | Technology
Travel brands eager for a hit on Google might be disappointed
Travel brands eager for a hit on Google might be disappointed
By Robert Cole - RockCheetah and Phocuswright | October 22, 2020
Travel industry expert and analyst Robert Cole dives into the antitrust probe into Google and finds there is little there that will appease concerns in the travel industry. Read More
Opinion | Online
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