IT Services


Switchfly in new hands as private equity firms take over loyalty tech provider
Switchfly in new hands as private equity firms take over loyalty tech provider
By Kevin May | January 29, 2019
Golub Capital and L Capital take a controlling stake in the business, with a new CEO coming in as former boss steps down. Read More
News | Technology
Intelity raises $44M to fuel global expansion of guest management platform
Intelity raises $44M to fuel global expansion of guest management platform
By Kevin May | January 28, 2019
The investment in the back-of-house software suite from private equity firm LLR Partners follows Intelity's merger with Keypr in 2018. Read More
News | Technology
Every innovator pitch from The Phocuswright Conference 2018 - all in one place
Every innovator pitch from The Phocuswright Conference 2018 - all in one place
By PhocusWire | January 25, 2019
Every pitch was recorded on video and almost every innovator later joined PhocusWire in our studio for a follow-up interview. Read More
News | Startups
Airline distribution in 2030, part 2: Four scenarios for the future
Airline distribution in 2030, part 2: Four scenarios for the future
By Mario Gavira  | January 25, 2019
Who wins - the tech giants, existing intermediaries, airlines, lawmakers or something else? Four possible patterns are analyzed here in part two. Read More
Opinion | Distribution
Cruise series part 3 technology
Inside cruise, part 3: The technical transformation
By Mitra Sorrells | January 22, 2019
For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More
News | Technology
What's next for intent data in the travel industry?
What's next for intent data in the travel industry?
By John Ardis - Conversant  | January 21, 2019
As the booking process has been simplified and personalized, the travel industry hasn't been nearly as fast to harness technology for people-based marketing.  Read More
Opinion | Technology
WEBINAR REPLAY! Giving innovators the tools required to create brilliant new travel apps
WEBINAR REPLAY! Giving innovators the tools required to create brilliant new travel apps
By PhocusWire | January 18, 2019
To create new travel experiences, innovators like startups and developers need to get connected to travel data and functionalities provided by leading IT providers. Read More
News | Startups
quote of the week 52
QOTW: Something about following a trail of data breadcrumbs
By PhocusWire | January 18, 2019
Travel brands - especially those at the center of the Battle Of The Platforms - need to think like their Big Tech cousins, slicing and dicing data to help them capitalize on owning the customer. Read More
News | Distribution
Ixigo launches tech provider Travenues
Ixigo creates subsidiary to develop consumer-facing tech for airlines
By Mitra Sorrells | January 18, 2019
Indian travel booking platform Ixigo has created Travenues, a subsidiary to help airlines improve their booking and upselling technology. Read More
News | Technology
VIDEO: Uplift - Launch pitch at Phocuswright 2018
VIDEO: Uplift - Launch pitch at Phocuswright 2018
By Kevin May | January 18, 2019
Uplift is the leading provider of flexible, seamless, pay-over-time consumer financing solutions for the travel industry. Read More
Interview | Technology
Enterprise acquires Deem
Enterprise to acquire managed-travel technology platform Deem
By Mitra Sorrells | January 17, 2019
Enterprise Holdings plans to acquire Deem, which provides booking and management software for travel management companies and suppliers. Read More
News | Technology
Airline distribution in 2030, part 1: Gravitating towards airlines, intermediaries or tech giants?
Airline distribution in 2030, part 1: Gravitating towards airlines, intermediaries or tech giants?
By Mario Gavira  | January 17, 2019
Airline distribution is an evolving beast - but in the first of this two-part series we outline why developments over the next decade could trigger the most fundamental changes in its history. Read More
Opinion | Distribution
From investors to incubators - a look inside the vast travel startup ecosystem
From investors to incubators - a look inside the vast travel startup ecosystem
By Kevin May | January 15, 2019
A five-year examination of the sector reveals a wide array of incubators, investors and communities dedicated to helping new businesses in the travel industry. Read More
News | Startups
The impact on travel brands when Apple updates a critical system tool
The impact on travel brands when Apple updates a critical system tool
By Nigel Arthur - Urban Airship | January 4, 2019
Many travel brands have become dependent on mobile apps to engage with customers and, increasingly, take bookings. Read More
Opinion | Technology
VIDEO: Hotels and doing the simple things first with tech
VIDEO: Hotels and doing the simple things first with tech
By Kevin May | December 27, 2018
Hotels face battles on multiple fronts - but it's not just the obvious competitive elements that give them the biggest challenges. Read More
News | Technology