IT Services


Amadeus buys bag-drop tech provider ICM Airport Technics
Amadeus buys bag-drop tech provider ICM Airport Technics
By Kevin May | March 21, 2019
Australia-based ICM Airport Technics is now part of the Amadeus family of brands after an acquisition announced this week. Read More
News | Technology
VIDEO: Trekksoft on Google and a shifting market in activities
VIDEO: Trekksoft on Google and a shifting market in activities
By Kevin May | March 20, 2019
Software vendors for tour and activity suppliers have a unique spot in the sector - an ability to gauge their customer requirements and understand what consumers want. Read More
News | Technology
VIDEO: Personalization and its impact on hotels - past, present and future
VIDEO: Personalization and its impact on hotels - past, present and future
By Kevin May | March 19, 2019
The road to personalization in travel has been a slow one, and now, it seems, with technology and 24/7 connections with guests, the opportunity is even greater. Read More
News | Technology
women in aviation
Women in aviation: Why a diverse workforce is necessary to drive tech innovation
By Jill Menze | March 18, 2019
At the Aviation Summit 2019, four female airline CIOs discussed how having more women in leadership roles is critical to driving advancements in technology. Read More
News | Technology
SITA baggage tracking Aeromexico chatbot
Aeromexico enables automated baggage tracking via chatbot
By Mitra Sorrells | March 12, 2019
  Aeromexico is the first airline to integrate SITA’s artificial intelligence-powered baggage tracking system into its passenger chatbot. Read More
News | Technology
Marriott CEO Sorenson Senate panel cyber breach
Marriott CEO: Source of attack still unknown, encryption and decentralization may be future solution
By Mitra Sorrells | March 7, 2019
Marriott CEO Arne Sorenson testified before a U.S. Senate subcommittee regarding the cyber attack on Starwood's guest reservation system. Read More
News | Technology
Certify Chrome River merger
Certify, Chrome River merge in $1B transaction
By Mitra Sorrells | March 6, 2019
Business travel management platforms Certify and Chrome River are merging in a transaction valued at more than $1 billion. Read More
News | Online
Ground transportation part 1 investors
Ground innovation, part 1: The investment path
By Mitra Sorrells | March 4, 2019
In part one in our ground transportation theme series, we talk to investors about startups in the category. Read More
News | Startups
Sounding Off: Voice-enabled devices in travel need to be given time
Sounding Off: Voice-enabled devices in travel need to be given time
By PhocusWire | March 1, 2019
A touch of the "information superhighway - it'll never catch on"-type reactions to voice tech failures should be put to one side. Read More
Interview | Technology
Amadeus reports growth across distribution and IT solutions units in 2018
Amadeus reports growth across distribution and IT solutions units in 2018
By Linda Fox | February 28, 2019
Amadeus sees revenue growth across businesses in 2018, hitting almost €5 billion total for the full year in 2018. Read More
News | Distribution
Digital disruption in China shows anything possible from e-commerce giants
Digital disruption in China shows anything possible from e-commerce giants
By Mohan Subramaniam and Raj Rajgopal - Sloan MIT  | February 26, 2019
Recent events in the Chinese banking industry to highlight how these massive digital newcomers gain powerful consumer experience insights from their digital ecosystems and how this changed the nature of... Read More
Notated News | Technology
resbird-amadeus
Customer details stolen from Amadeus distributor in India
By Linda Fox | February 25, 2019
Customer information was stolen from Resbird Technologies, an independent distributor for Amadeus in India, in January 2019 by a local employee. Read More
News | Distribution
Travelport posts final full-year results ahead of sale to private equity
Travelport posts final full-year results ahead of sale to private equity
By Kevin May | February 22, 2019
Travelport passed the $2.5 billion annual revenue mark for the first time in its history during 2018. But it will soon head back to the land of private equity ownership. Read More
News | Distribution
Seamless and secure cross-border travel - the tech is here, collaboration needed next
Seamless and secure cross-border travel - the tech is here, collaboration needed next
By Liselotte de Maar and Rajeev Kaul - Accenture  | February 22, 2019
Using biometrics and cryptography, KTDI enables the creation of unique, verifiable and secure digital identities for travelers that will provide them with nearly hassle-free travel. Now it needs... Read More
Opinion | Technology
ATPCO Routehappy integration
ATPCO boosts retail solution with complete integration of Routehappy
By Mitra Sorrells | February 21, 2019
ATPCO says its full integration of Routehappy products and staff is boosting its retail solutions and driving future innovation.      Read More
News | Technology