IT Services

Lufthansa Group says AI will help it cut 4,000 jobs by 2030
News / Online
Lufthansa Group says AI will help it cut 4,000 jobs by 2030
By Morgan Hines | September 29, 2025
Lufthansa Group also said it intends to increase the number of active members in its “Miles & More” loyalty program by 50% by 2030. Read More
PROS chief AI strategist Michael Wu talks AI and airlines
News / Technology
PROS chief AI strategist Michael Wu talks AI and airlines
By Morgan Hines | September 26, 2025
Michael Wu works cross-functionally with the PROS research team to prototype the company’s advanced algorithm and collaborates with the product team to incorporate more AI features. Read More
GetYourGuide launches new, upgraded partner features
News / Technology
GetYourGuide launches new, upgraded partner features
By Morgan Hines | September 25, 2025
The new and updated features include artificial intelligence-powered review management, a redesigned listing page, category expansion and enhanced discovery. Read More
Sabre launches APIs to enable agentic AI solutions
News / Distribution
Sabre launches APIs to enable agentic AI solutions
By Michael B. Baker - BTN | September 25, 2025
Sabre said its agentic AI-ready APIs connect to a model context protocol (MCP) server which acts as a "universal translator" for AI agents.  Read More
TSA hopes for tech to help with ‘seamless’ travel in coming years
News / Technology
TSA hopes for tech to help with ‘seamless’ travel in coming years
By Morgan Hines | September 24, 2025
The U.S. airline security body is leaning into new technology including artificial intelligence, digital ID and biometrics with the aim of a seamless travel experience in airports. Read More
Thayer's Hemmeter on SPAC comeback and space for a new travel brand
News / Startups
Thayer's Hemmeter on SPAC comeback and space for a new travel brand
By Linda Fox | September 24, 2025
Chris Hemmeter, managing director of Thayer Investment Partners, discusses the pace of experimentation in travel and how it could lead to a new B2C powerhouse. Read More
Apaleo launches model context protocol server
News / Technology
Apaleo launches model context protocol server
By Morgan Hines | September 23, 2025
The MCP server should allow AI agents to do the work without the “weeks of custom coding” previously required.  Read More
Royal Caribbean CEO opens up on AI use
News / Technology
Royal Caribbean CEO opens up on AI use
By Morgan Hines | September 23, 2025
Jason Liberty, CEO of Royal Caribbean Group, shared that AI is being used in “everything we do" at the cruise line. Read More
Navan moves closer to IPO
News / Online
Navan moves closer to IPO
By Morgan Hines | September 22, 2025
The business travel, payments and expense management platform has submitted a Form S-1 registration statement with the U.S. Securities and Exchange Commission. Read More
OpenAI chairman shares vision on travel’s AI future
News / Technology
OpenAI chairman shares vision on travel’s AI future
By Morgan Hines | September 19, 2025
Bret Taylor, chairman of the board for OpenAI and co-founder of AI startup Sierra, discussed how he uses AI, how it might impact travel intermediaries and more. Read More
Are we primed for an AI crash? Travel stakeholders weigh in
News / Technology
Are we primed for an AI crash? Travel stakeholders weigh in
By Morgan Hines | September 18, 2025
Are we having technology innovation déjà vu? Many are likening AI’s rise to the dot-com era that led to an eventual crash. Read More
Airbnb to launch hotel interface
News / Technology
Airbnb to launch hotel interface
By Morgan Hines | September 17, 2025
Brian Chesky’s discussion of a hotel feature on the Airbnb app follows a fee structure change that positioned the company to compete with online travel agencies. Read More
The U.S. travel booking path fractured by social media, technology
News / Technology
The U.S. travel booking path fractured by social media, technology
By Morgan Hines | September 17, 2025
Younger travelers are straying from the traditional booking path in favor of technology-fueled discovery. Read More
TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations
News / Technology
TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations
By Morgan Hines | September 15, 2025
The new tools are aimed at reimagining how travelers discover and book tours that span multiple days. Read More
Tripadvisor CEO Matt Goldberg talks SEO, shift to AI
News / Technology
Tripadvisor CEO Matt Goldberg talks SEO, shift to AI
By Morgan Hines | September 12, 2025
Tripadvisor has adjusted its strategy, building on its existing internet credibility to fit a changing search environment. Read More
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