IT Services

News / Online

Brian Chesky on his mission to transform Airbnb into an ‘everything’ platform

By Morgan Hines | September 12, 2025

Airbnb is looking at AI, community building and additional offerings, including creating a “host ecosystem” to monetize services for hosts. Read More

News / Online

Tripadvisor, Expedia, Booking, Eu Travel Tech endorse EU online rating code

By Morgan Hines | September 11, 2025

The European Union’s new code of conduct is directed at improved transparency and online review reliability for consumers and travel businesses. Read More

News / Online

Travel industry stakeholders react to Google Chrome, data sharing ruling

By Morgan Hines | September 5, 2025

What does it mean for travel now that Google will be required to share data with rivals? Read More

News / Online

Airbnb seems set up for hotel expansion, competition with OTAs

By Morgan Hines | September 4, 2025

The short-term rental giant may be gearing up to take on OTAs, but its recent fee structure shift may negatively impact its hosts. Read More

News / Online

Google will have to share data with competitors, U.S. judge rules

By Morgan Hines | September 2, 2025

Google will not have to sell its Chrome browser but will face new restraints such as a block on exclusive contracts. Read More

News / Online

Looking ahead: United States online travel agencies bet on loyalty, AI and B2B

By Phocuswright Research | September 2, 2025

The road ahead is defined by three themes: loyalty, B2B expansion and the rise of virtual agents. Read More

News / Distribution

Have TikTok and Booking.com just ‘nuked’ the travel funnel?

By Morgan Hines | August 28, 2025

Select U.S. users can now book hotel rooms through Booking.com directly on TikTok—and the platform has also launched TikTokGO for creators to earn travel commissions. Read More

News / Online

Way expands Hyatt ancillary, loyalty partnership

By Morgan Hines | August 25, 2025

Way’s platform and APIs will be integrated into Hyatt’s digital ecosystem, allowing for end-to-end merchandising and marketing. Read More

News / Online

Kasa raises $40M to invest in technology, AI

By Morgan Hines | August 19, 2025

Kasa, formerly known as Kasa Living, raised $70 million in Series C funding in 2023. Read More

News / Online

Tours and activities trends in 2025: Younger travelers, later bookings, AI

By Morgan Hines | August 15, 2025

Industry leaders opened up about 2025 tours and activities trends during a studio interview at Phocuswright Europe. Read More

News / Technology

Airbnb launches ‘Reserve Now, Pay Later’ option

By Morgan Hines | August 14, 2025

The short-term rental community voiced concern about the tool’s impact on cancellations, but Airbnb does not appear not concerned. Read More

News / Online

Tripadvisor launches ‘Tripadvisor Rewards’ in-app loyalty program

By Morgan Hines | August 13, 2025

The loyalty program will reward users who engage most with Tripadvisor’s app as the company seeks to boost use and improve relationships with travelers. Read More