Delta


delta-ceo-CES-2019
CES 2019: Delta boss talks data, AI and internal culture
By Linda Fox | January 10, 2019
Delta CEO Ed Bastian talks about internal culture, AI and other data initiatives during CES 2019. Read More
News | Technology
airline-retailing
U.S. airlines offer rare unified view on their dream retail world
By Linda Fox | November 26, 2018
The days of a one-size-fit-all experience on airlines are gone, but the technology that facilitates a wider retail offering is playing catch-up. Read More
News | Distribution
Skyscanner joins NDC Exchange
Skyscanner becomes first travel search engine to join NDC Exchange
By Mitra Sorrells | October 24, 2018
Skyscanner has joined NDC Exchange, an industry-owned marketplace created by ATPCO and SITA to facilitate adoption of IATA’s New Distribution Capability.   Read More
News | Distribution
ndc-exchange-airlines-sita-atpco
NDC Exchange boosted by five new airlines
By Linda Fox | October 11, 2018
NDC Exchange, created by ATPCO and SITA, sees five new carriers join. Read More
News | Distribution
Surveying the travel startup landscape, part 3: The support systems
Surveying the travel startup landscape, part 3: The support systems
By Mitra Sorrells | August 20, 2018
In the last few years, several support programs have launched to help entrepreneurs evaluate, develop and grow their innovative ventures across every aspect of travel and tourism.  Read More
News | Startups
Google on travel marketing
Google: Time to rethink fairy tale loyalty strategies in travel
By Jenna Hovel - Google | August 16, 2018
Today, people have more booking options than ever at their fingertips. And marketers must evolve their strategies to meet customers where they are.  Read More
Opinion | Online
Security series part 1 threat landscape
Unlocking travel security, part 1: The threat landscape
By Mitra Sorrells | May 7, 2018
Equifax, Yahoo, Ebay – all major brands that have been the targets of cyber criminals, with millions of customers impacted in each case.   Read More
News | Online
JetBlue signs code-share deal with charter airline, an industry first
JetBlue signs code-share deal with charter airline, an industry first
By Michele McDonald | April 27, 2018
JetBlue Airways has signed a code-sharing deal with a public-private charter airline, a “first” in the history of such agreements. The new deal, which goes into operation on May 1 with JetSuiteX, o Read More
News | Distribution
The value of customer centricity in loyalty as Millennials rise to the top
The value of customer centricity in loyalty as Millennials rise to the top
By Marisa Garcia | April 24, 2018
As Millennials advance in their careers, travel brands need to ensure their loyalty programs are keeping up with the changes they require to feel appreciated and valued. Tnooz spoke to customer mar Read More
News | Distribution
wrapup april 20 2018
Delta, Blacklane, BookingKit and more news briefs today...
By PhocusWire | April 20, 2018
Delta launches Farelogix’s calculation engine… BookingKit partners with Vakario… Thai Airways International promotes Blacklane… Cathay Pacific integrates with Skyscanner… RedAwning grows... Read More
Notated News | Technology
Delta is launch customer for Farelogix availability engine
Delta is launch customer for Farelogix availability engine
By Michele McDonald | April 11, 2018
Delta Air Lines has launched Farelogix’ new availability calculation engine that makes the airline the single source of availability for transactions. Called the FLX Availability Calculator, the en Read More
News | Distribution
Delta Air Lines' chat vendor discloses 6-month-old data breach
Delta Air Lines' chat vendor discloses 6-month-old data breach
By Michele McDonald | April 9, 2018
The payment data of a “small subset” of Delta Air Lines customers may have been exposed when [24]7.ai, the vendor of the airline’s chat function, was hacked. The incident occurred between Sept 26 a Read More
News | Technology
Is Delta becoming a cutting edge tech company right before our eyes?
Is Delta becoming a cutting edge tech company right before our eyes?
By Marisa Garcia | March 29, 2018
OK, first, yes, aviation and aeronautics are technologies themselves. And Delta’s long-established MRO prowess means that the airline has applied technology to aeronautics for decades. But more rec Read More
News | Technology
How AI is transforming the traveler experience from start to finish
How AI is transforming the traveler experience from start to finish
By Viewpoints | March 16, 2018
This is a viewpoint from Noreen Henry, CEO of Wayblazer. With today's technology, consumers are able to interact with self-driving cars, real-time language translation services, and of course shop Read More
News
Seamless Air Alliance marks radical pivot in evolution of inflight wifi
Seamless Air Alliance marks radical pivot in evolution of inflight wifi
By Marisa Garcia | February 28, 2018
It is not that long ago, even last week, that inflight wifi was viewed as a perk. But it’s growing importance to customers has led to the forging of new relationships to build an infrastructure that g Read More
News | Technology