Menu
Home
Latest News
Hot Topics
ChatGPT
Events
Phocuswright
About Us
Home
Hot Right Now
Brands
Airbnb
Booking.com
Expedia
Google
Tripadvisor
Vrbo
Trends
Ukraine Crisis
Artificial Intelligence
Distribution
Health
Marketing
Payments
Revenue Management
Security
Sustainability
Sectors
Airlines
Business Travel
Ground Transportation
Hotels
Metasearch
Online Travel Agencies
Private Accommodation
Tours and Activities
Editors' Picks
Sounding Off
Watch
PhocusWire on YouTube
Future-Proofing Travel
New Reality With...
Phocuswright on YouTube
WebInTravel on YouTube
Listen
How I Got Here podcast
InPhocus podcast
Events
Webinars
The Phocuswright Conference
Phocuswright Europe
WebInTravel
PhocusWire Pulse
Welcome to Pulse
Green Light For Ground Transportation
A New Traveler Experience
Emerging Innovation
Startups In The Spotlight
Rentals On The Rise
Travel Marketing Tactics
Progress In Travel Payments
Decoding Travel Security
A New Age For Social Media
Loyalty For The Long Haul
Safer & Seamless
Diversity In Leadership
PhocusWire Flash
Startups
Hot 25 Travel Startups 2023
Hot 25 Startups 2022
Hot 25 Startups 2021
Hot 25 Startups 2020
Hot 25 Startups 2019
Startup Stage
Phocuswright Innovation
Company Culture
Diversity and Inclusion
How I Got Here
In The Big Chair
Women's Leadership
PhocusWire Vitals
Destination X
Financial Earnings
From Our Partners
My Method
Thought Leadership
Northstar Family
BHN Group
Business Travel News
Incentive
Inntopia
Meetings & Conventions
The Beat
TravelAge West
TravelPulse
Travel Weekly
TravelTech Show
WebInTravel
Delta
News
/
Distribution
Airline ancillary revenue hit $69B in 2022, beating 2019 levels
By Linda Fox
|
September 28, 2023
The top five U.S. airlines - Alaska, American Airlines, Delta, United and Southwest - generated ancillary revenue of almost $23 billion from loyalty programs in 2022.
Read More
News
/
Technology
Delta Air Lines on using AI throughout its business
By Morgan Hines
|
September 28, 2023
Delta's senior vice president and chief digital officer Eric Phillips shared some of the carrier’s AI strategy, citing a “digital thread" throughout everything it is doing.
Read More
News
/
Technology
Are airline patents a mark of industry innovation?
By Linda Fox
|
August 25, 2023
Lufthansa Innovation Hub's study of airline patents filed over the past 20 years revealed a steady decline since 2016 with financial constraints and outsourcing of innovation among reasons for this...
Read More
News
/
Technology
Emirates to invest $200M to boost sustainability efforts
By Linda Fox
|
May 11, 2023
The carrier, which plans to invest the funds over three years, claims this is the biggest financial commitment toward sustainability by any airline.
Read More
News
/
Distribution
Airlines' NDC plans complicate travel advisor efforts
By Robert Silk – Travel Weekly
|
May 3, 2023
Analysts say that the hullabaloo over American is distracting from how airlines’ move to lean heavily on NDC-enabled technology is making flight shopping more difficult for travel advisors.
Read More
Interview
/
Online
Q&A: Delta's Ranjan Goswami on personalization through Delta Sync
By Arnie Weissmann - Travel Weekly
|
January 19, 2023
Travel Weekly editor in chief Arnie Weissmann was at CES and spoke with Goswami about how Sync will help the airline really "know" its customers.
Read More
News
/
Technology
Delta opens innovation lab to boost sustainability efforts
By Linda Fox
|
January 10, 2023
The carrier’s Sustainable Skies Lab will focus on existing Delta initiatives around sustainability as well as innovative projects and ways to scale technology to help reach net zero by 2050.
Read More
News
/
Technology
Delta will spend $1 billion for free Wi-Fi -- and a whole lot more
By Arnie Weissmann - Travel Weekly
|
January 6, 2023
In announcing the free Wi-Fi offering, Bastian says it is part of Delta's plan to "be a collection of digital services, engagement opportunities and experiences for customers."
Read More
News
/
Distribution
Q&A: Travel Technology Association on DOT transparency proposals
By Robert Sik - Travel Weekly
|
October 12, 2022
Stewart Alvarez, president of the Travel Technology Association discusses how the DOT's proposal around disclosing ancillary fees might affect members.
Read More
News
/
Technology
Delta Invests $60M in air taxi company Joby Aviation
By Donna M. Airoldi - BTN
|
October 12, 2022
The carrier plans to use electric vertical takeoff and landing aircraft for home-to-airport transportation.
Read More
News
/
Technology
Delta trials customized flight display at Detroit Metro Airport
By Robert Silk - Travel Weekly
|
June 10, 2022
The Parallel Reality technology will allow up to 100 flyers to simultaneously see flight information tailored to their unique itinerary on a single screen.
Read More
News
/
Online
Travel advertisers ramp up spend as demand recovers
By Jill Menze
|
June 9, 2022
According to a new report, travel ad spend in the U.S. has already reached nearly $623 million in 2022.
Read More
News
/
Technology
Movable Ink bags $55M for personalization tech push
By Linda Fox
|
May 2, 2022
Movable Ink works with a number of travel companies on content personalization including Delta Air Lines, MGM Resorts, Princess Cruises and Uber.
Read More
News
/
Online
Can tech valuations hold onto their lead over travel stocks?
By Linda Fox
|
March 1, 2022
Zoom was worth more than 15 of the largest airlines during the pandemic - but there are questions over whether such performance will continue.
Read More
News
/
Online
Delta adds Amex-powered buy-now-pay-later feature
By Jill Menze
|
February 18, 2022
American Express card members can choose the option when booking flights on Delta's website.
Read More
More
Most Popular
Latest Stories
Most Popular
News
/
Online
2 months after split with Expedia, Hopper adds hotel inventory from Hotelbeds and WebBeds
Interview
/
Online
CEO Spotlight - Tony Fernandes of Capital A
News
/
Online
Poor security, clunky processes driving online hotel booking abandonment
Interview
/
Online
CEO Spotlight - Brett Keller of Priceline
News
/
Technology
Delta Air Lines on using AI throughout its business
Latest Stories
Event
/
Online
The year in review and the year ahead presented by Phocuswright, PhocusWire and Miles Partnership
Event
The Phocuswright Conference 2023
Event
/
Online
Optimizing payments: Why travel revenue depends on it
Opinion
/
Technology
Travel SEO in the world of AI “answer engines”
News
/
Online
Airbnb turns attention to other cities but would reopen talks with NYC
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Subscribe Now!
Submit
I accept the
Terms and Conditions
and
Privacy Policy
.
Copyright © 2023 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright
•
The Phocuswright Conference
•
Global Startup Pitch
•
Travel Tech Fellowship
•
Web In Travel
•
Phocuswright Europe
•
Inntopia
•
Retail Travel
•
Hotel Investment