Delta

News / Distribution

Airline ancillary revenue hit $69B in 2022, beating 2019 levels

By Linda Fox | September 28, 2023

The top five U.S. airlines - Alaska, American Airlines, Delta, United and Southwest - generated ancillary revenue of almost $23 billion from loyalty programs in 2022. Read More

News / Technology

Delta Air Lines on using AI throughout its business

By Morgan Hines | September 28, 2023

Delta's senior vice president and chief digital officer Eric Phillips shared some of the carrier’s AI strategy, citing a “digital thread" throughout everything it is doing. Read More

News / Technology

Are airline patents a mark of industry innovation?

By Linda Fox | August 25, 2023

Lufthansa Innovation Hub's study of airline patents filed over the past 20 years revealed a steady decline since 2016 with financial constraints and outsourcing of innovation among reasons for this... Read More

News / Technology

Emirates to invest $200M to boost sustainability efforts

By Linda Fox | May 11, 2023

The carrier, which plans to invest the funds over three years, claims this is the biggest financial commitment toward sustainability by any airline. Read More

News / Distribution

Airlines' NDC plans complicate travel advisor efforts

By Robert Silk – Travel Weekly | May 3, 2023

Analysts say that the hullabaloo over American is distracting from how airlines’ move to lean heavily on NDC-enabled technology is making flight shopping more difficult for travel advisors. Read More

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Interview / Online

Q&A: Delta's Ranjan Goswami on personalization through Delta Sync

By Arnie Weissmann - Travel Weekly | January 19, 2023

Travel Weekly editor in chief Arnie Weissmann was at CES and spoke with Goswami about how Sync will help the airline really "know" its customers. Read More

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News / Technology

Delta opens innovation lab to boost sustainability efforts

By Linda Fox | January 10, 2023

The carrier’s Sustainable Skies Lab will focus on existing Delta initiatives around sustainability as well as innovative projects and ways to scale technology to help reach net zero by 2050. Read More

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News / Technology

Delta will spend $1 billion for free Wi-Fi -- and a whole lot more

By Arnie Weissmann - Travel Weekly | January 6, 2023

In announcing the free Wi-Fi offering, Bastian says it is part of Delta's plan to "be a collection of digital services, engagement opportunities and experiences for customers." Read More

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News / Distribution

Q&A: Travel Technology Association on DOT transparency proposals

By Robert Sik - Travel Weekly | October 12, 2022

Stewart Alvarez, president of the Travel Technology Association discusses how the DOT's proposal around disclosing ancillary fees might affect members. Read More

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News / Technology

Delta Invests $60M in air taxi company Joby Aviation

By Donna M. Airoldi - BTN | October 12, 2022

The carrier plans to use electric vertical takeoff and landing aircraft for home-to-airport transportation. Read More

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News / Technology

Delta trials customized flight display at Detroit Metro Airport

By Robert Silk - Travel Weekly | June 10, 2022

The Parallel Reality technology will allow up to 100 flyers to simultaneously see flight information tailored to their unique itinerary on a single screen. Read More

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News / Online

Travel advertisers ramp up spend as demand recovers

By Jill Menze | June 9, 2022

According to a new report, travel ad spend in the U.S. has already reached nearly $623 million in 2022. Read More

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News / Technology

Movable Ink bags $55M for personalization tech push

By Linda Fox | May 2, 2022

Movable Ink works with a number of travel companies on content personalization including Delta Air Lines, MGM Resorts, Princess Cruises and Uber. Read More

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News / Online

Can tech valuations hold onto their lead over travel stocks?

By Linda Fox | March 1, 2022

Zoom was worth more than 15 of the largest airlines during the pandemic - but there are questions over whether such performance will continue. Read More