Delta

TMC-NDC-content
Opinion / Distribution
What's next for NDC: Content investment and innovation
By Adam Knights - ATPI | September 15, 2021
NDC might be viewed as a quiet storm that TMCs must prepare for as part of their role in offering content from multiple airline sources. Read More
Travelport claims Delta GDS deal brings agency incentives
News / Distribution
Travelport claims Delta GDS deal brings agency incentives
By Robert Silk - Travel Weekly | August 31, 2021
The new GDS agreement the pair will give travel agencies a chance to earn additional incentives when they augment ticket sales with ancillary items, such as boarding privileges and seat upgrades. Read More
ndc-progress-challenges
News / Distribution
Different paths on offer as airline distribution standard NDC evolves
By Linda Fox | July 13, 2021
Eight years on from NDC's inception, some old challenges remain and the pandemic has added some new ones. Read More
American Airlines sues Sabre over fare display
News / Distribution
American Airlines sues Sabre over fare display
By Robert Silk - Travel Weekly | July 7, 2021
American claims that Sabre's New Airline Storefront biases search results toward Delta Air Lines. Read More
Delta-Sabre deal will see GDS paid on booking's value, not flat fee
News / Distribution
Delta-Sabre deal will see GDS paid on booking's value, not flat fee
By Robert Silk - Travel Weekly | June 22, 2021
A revamped distribution agreement between Delta and Sabre has the potential to disrupt the standard commercial payment model between airlines, GDSs and travel advisors. Read More
airline-pandemic-innovation
News / Distribution
Airlines are finding new ways to boost traveler confidence
By Linda Fox | May 20, 2021
COVID insurance policies and providing consistent information are among measures carriers are taking to entice travelers. Read More
IATA-NDC-retailing
News / Distribution
What's next for airline distribution as IATA pushes its retailing vision?
By Linda Fox | January 26, 2021
IATA lays out our three areas of focus in 2021 to get closer to airline retailing. Read More
airline-ancillaries-2020
News / Distribution
Airline ancillary revenue projections slashed by half for 2020
By Linda Fox | October 1, 2020
Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year. Read More
sap-concur-summit-delta
News / Online
Delta CEO: Time for all travel sectors to “join arms” to drive safety and rebuild traveler confidence
By Mitra Sorrells | September 21, 2020
The airline CEO spoke about collaboration, hygiene efforts, the future of business travel and the need for accountability and transparency on racial issues. Read More
Delta pauses NDC development, "doubles down" on existing distribution strategy
News / Distribution
Delta pauses NDC development, "doubles down" on existing distribution strategy
By Linda Fox | September 10, 2020
As Delta moves away from NDC to focus on its existing infrastructure, Air France-KLM continues its NDC strategy. Read More
airlines-data-companies
News / Distribution
Are the tech giants coming for airlines?
By Linda Fox | May 4, 2020
Data giants such as credit card companies have stayed away from airlines; post-coronavirus travel might change that. Read More
ai-airline-customer-service
Opinion / Technology
How AI can save airline customer service teams in times of crisis
By Puneet Mehta - Netomi  | April 20, 2020
As airlines deal with high volumes of customer service requests due to the coronavirus, artificial intelligence can help them improve customer and agent satisfaction. Read More
The Future of Travel Experience: Digital overhaul, from air to rail
Interview / Online
The Future of Travel Experience: Digital overhaul, from air to rail
By Jeff Katz - Journera  | January 17, 2020
In his series of interviews with industry leaders, Jeff Katz talks to Richard Anderson, CEO of Amtrak and former CEO of Delta Air Lines. Read More
delta-parallel-reality
News / Technology
VIDEO: Delta's plan to trial personalized passenger information screens in airports
By Linda Fox | January 8, 2020
During a keynote at CES this week, Delta CEO Ed Bastian highlights some of the tech initiatives the carrier is developing. Read More
certify-q2-2019-business-travel-expenses
News / Technology
Uber and Lyft are dominating business travel expense claims
By Linda Fox | August 1, 2019
The suppliers that top business travel expense claims include Uber, Starbucks and Lyft according to Certify. Read More