alt="Airline ancillary revenue hit $69B in 2022, beating 2019 levels"  title="Airline ancillary revenue hit $69B in 2022, beating 2019 levels"
News / Distribution
Airline ancillary revenue hit $69B in 2022, beating 2019 levels
By Linda Fox | September 28, 2023
The top five U.S. airlines - Alaska, American Airlines, Delta, United and Southwest - generated ancillary revenue of almost $23 billion from loyalty programs in 2022. Read More
 alt="Delta Air Lines on using AI throughout its business"  title="Delta Air Lines on using AI throughout its business"
News / Technology
Delta Air Lines on using AI throughout its business
By Morgan Hines | September 28, 2023
 Delta's senior vice president and chief digital officer Eric Phillips shared some of the carrier’s AI strategy, citing a “digital thread" throughout everything it is doing. Read More
 alt="Are airline patents a mark of industry innovation?"  title="Are airline patents a mark of industry innovation?"
News / Technology
Are airline patents a mark of industry innovation?
By Linda Fox | August 25, 2023
Lufthansa Innovation Hub's study of airline patents filed over the past 20 years revealed a steady decline since 2016 with financial constraints and outsourcing of innovation among reasons for this... Read More
 alt="Emirates to invest $200M to boost sustainability efforts"  title="Emirates to invest $200M to boost sustainability efforts"
News / Technology
Emirates to invest $200M to boost sustainability efforts
By Linda Fox | May 11, 2023
The carrier, which plans to invest the funds over three years, claims this is the biggest financial commitment toward sustainability by any airline. Read More
 alt="Airlines' NDC plans complicate travel advisor efforts"  title="Airlines' NDC plans complicate travel advisor efforts"
News / Distribution
Airlines' NDC plans complicate travel advisor efforts
By Robert Silk – Travel Weekly | May 3, 2023
Analysts say that the hullabaloo over American is distracting from how airlines’ move to lean heavily on NDC-enabled technology is making flight shopping more difficult for travel advisors. Read More
 alt="Delta QandA Travel Weekly"  title="Delta QandA Travel Weekly"
Interview / Online
Q&A: Delta's Ranjan Goswami on personalization through Delta Sync
By Arnie Weissmann - Travel Weekly | January 19, 2023
Travel Weekly editor in chief Arnie Weissmann was at CES and spoke with Goswami about how Sync will help the airline really "know" its customers. Read More
 alt="delta-sustainability-lab"  title="delta-sustainability-lab"
News / Technology
Delta opens innovation lab to boost sustainability efforts
By Linda Fox | January 10, 2023
The carrier’s Sustainable Skies Lab will focus on existing Delta initiatives around sustainability as well as innovative projects and ways to scale technology to help reach net zero by 2050. Read More
 alt="delta-digital-initiatives"  title="delta-digital-initiatives"
News / Technology
Delta will spend $1 billion for free Wi-Fi -- and a whole lot more
By Arnie Weissmann - Travel Weekly | January 6, 2023
In announcing the free Wi-Fi offering, Bastian says it is part of Delta's plan to "be a collection of digital services, engagement opportunities and experiences for customers."  Read More
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News / Distribution
Q&A: Travel Technology Association on DOT transparency proposals
By Robert Sik - Travel Weekly | October 12, 2022
Stewart Alvarez, president of the Travel Technology Association discusses how the DOT's proposal around disclosing ancillary fees might affect members. Read More
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News / Technology
Delta Invests $60M in air taxi company Joby Aviation
By Donna M. Airoldi - BTN | October 12, 2022
The carrier plans to use electric vertical takeoff and landing aircraft for home-to-airport transportation. Read More
 alt="delta-customized-flight-display"  title="delta-customized-flight-display"
News / Technology
Delta trials customized flight display at Detroit Metro Airport
By Robert Silk - Travel Weekly | June 10, 2022
The Parallel Reality technology will allow up to 100 flyers to simultaneously see flight information tailored to their unique itinerary on a single screen. Read More
 alt="travel-ad-spend-2022-report"  title="travel-ad-spend-2022-report"
News / Online
Travel advertisers ramp up spend as demand recovers
By Jill Menze | June 9, 2022
According to a new report, travel ad spend in the U.S. has already reached nearly $623 million in 2022. Read More
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News / Technology
Movable Ink bags $55M for personalization tech push
By Linda Fox | May 2, 2022
Movable Ink works with a number of travel companies on content personalization including Delta Air Lines, MGM Resorts, Princess Cruises and Uber. Read More
 alt="travel-company-valuation"  title="travel-company-valuation"
News / Online
Can tech valuations hold onto their lead over travel stocks?
By Linda Fox | March 1, 2022
Zoom was worth more than 15 of the largest airlines during the pandemic - but there are questions over whether such performance will continue. Read More
 alt="Delta adds Amex-powered buy-now-pay-later feature"  title="Delta adds Amex-powered buy-now-pay-later feature"
News / Online
Delta adds Amex-powered buy-now-pay-later feature
By Jill Menze | February 18, 2022
American Express card members can choose the option when booking flights on Delta's website. Read More