Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Goal for web travel brands should be the human touch
News / Technology
Goal for web travel brands should be the human touch
By Jill Menze | December 8, 2017
The holy grail for online travel agencies is how to recreate the experience of personal recommendations. Read More
Hotels should "adjust the model" in Airbnb battle
News / Online
Hotels should "adjust the model" in Airbnb battle
By Jill Menze | December 7, 2017
"Airbnb is coming for our kids," hospitality and nightclub legend Ian Schrager has cautioned the industry in a major speech this week. Read More
Expedia rolls out MICE tech tool to the US
News / Technology
Expedia rolls out MICE tech tool to the US
By Bernadette Giacomazzo | December 6, 2017
In an effort to streamline the booking process for hotels and meeting planners, Expedia is rolling out its automated MICE online booking engine in the United States. Read More
Amadeus ramps up hotel options with Expedia Affiliate Network deal
News / Distribution
Amadeus ramps up hotel options with Expedia Affiliate Network deal
By Kevin May | December 6, 2017
Amadeus claims to have 750,000 unique properties in its portfolio of hotels, thanks to a deal struck this week with the Expedia Affiliate Network. Read More
Business travelers take booking freedom, age differences ease
News / Technology
Business travelers take booking freedom, age differences ease
By Bernadette Giacomazzo | December 6, 2017
A new study on European business traveler preferences offers new insight on booking behaviors across age groups and country. Read More
Hoteliers must pressure OTAs in competition for direct bookings
From Our Partners / Distribution
Hoteliers must pressure OTAs in competition for direct bookings
By Patrick Bosworth - Duetto | December 4, 2017
At The Phocuswright Conference last month, I heard plenty of chatter from hoteliers about the major online travel agencies reporting rough quarterly results and the subsequent drops in share prices. Read More
One job in hospitality that technology cannot replace
News / Technology
One job in hospitality that technology cannot replace
By Jeri Clausing - Travel Weekly | December 3, 2017
Even with the most advanced technology, there's still one role no good luxury or upscale hotel can do without: its concierge. Read More
asia-pacific-traveler-trends
From Our Partners / Online
Expedia Media Solutions on the Asia-Pacific traveler
By PhocusWire | November 29, 2017
The digital behaviour of travelers in China, Japan and Australia was the subject of a recent study by Expedia Media Solutions. Read More
homeaway-travel-mission2
News / Technology
VIDEO: HomeAway on new eras in technology
By Kevin May | November 29, 2017
One of the most thought provoking talks during The Phocuswright Conference came courtesy of John Kim, president of HomeAway. Read More
Social media and wellness: how hotels take advantage
News / Online
Social media and wellness: how hotels take advantage
By Jill Menze | November 28, 2017
As wellness-focused content rapidly grows via social media, the trend is also impacting both hotel revenues and guest experience. Read More
genius-mathematics
Opinion / Distribution
Booking.com Genius on metasearch - genius move, perhaps not for hotels
By Pablo Delgado - Mirai | November 28, 2017
With barely any opposition from hotels, Booking.com is taking big steps to continue growing and capturing sales for your hotel which are currently coming in through other channels, including your own... Read More
PCwire-studio-2017
News / Startups
VIDEO: PhocusWire PundIT Show - Episode 8
By Kevin May | November 27, 2017
With almost three days of activity on-stage and lots of gossip in the hallways, our three guests have plenty to summarise from The Phocuswright Conference. Read More
amadeus-report
Interview / Distribution
In The Big Chair - Luis Maroto of Amadeus
By Kevin May | November 27, 2017
Almost 20 years - the last six as global leader - have seen the former-Bertelsmann exec push the company into new areas and list on the public markets. He tells Kevin May how the company views the... Read More
guest-room-future
News / Technology
Tech giants enlisted for hotel room of the future
By Bernadette Giacomazzo | November 24, 2017
The IoT Guestroom Lab is part of Marriott's commitment to global sustainability. Read More
pundit-show-chairs
News / Startups
VIDEO: PhocusWire PundIT Show - Episode 7
By Kevin May | November 23, 2017
The penultimate outing of the special PundIT Shows at The Phocuswright Conference is a terrific episode. Read More
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