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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Distribution

Travel industry could lose $318B through ripple effect of grounded flights

By Linda Fox | November 24, 2020

If current reductions in flying remain in the long-term, $318 billion could be diverted from the... Read More

News / Distribution

Booking Holdings boss talks pressure on hotels and the private accommodation trend

By Linda Fox | November 20, 2020

Glenn Fogel discusses how changes in the lodging market could be beneficial to large distributors -... Read More

News / Distribution

VIDEO: Diversity and inclusion in travel is about more than recruitment - is your organization ready?

By Linda Fox | November 19, 2020

A session at The Phocuswright Conference 2020 says travel companies need to create a welcoming... Read More

News / Distribution

Booking.com now requires rental properties to meet minimal cleanliness score

By Mitra Sorrells | November 19, 2020

Properties that do not have an average score of at least six out of 10 by May will be removed from the... Read More

From Our Partners / Distribution

COVID-19 and its impact on the customer journey for online travel agencies

By Robert Brown - Travelport | November 18, 2020

To help OTAs overcome challenges from the pandemic, Travelport has launched a new report detailing... Read More

News / Distribution

Tripadvisor says travel remains top of mind for consumers

By Linda Fox | November 18, 2020

The Tripadvisor "A Year in Travel" research, carried out in partnership with Phocuswright, reveals... Read More

News / Distribution

Super app Gojek gets $150M investment to help drive Indonesia's digital economy

By Linda Fox | November 17, 2020

Gojek, a ride-hailing, delivery and payments app, will help boost Indonesia's digital transformation... Read More

Opinion / Distribution

Unboxing revenue management, from revenue systems to revenue strategy

By Sharad Kapur | November 13, 2020

It's time for hotel companies to build revenue management infrastructures around their operations that... Read More

Opinion / Distribution

How AI‐powered revenue management is helping airlines recover

By Justin Jander - PROS | November 11, 2020

Since the outbreak of COVID-19 the situation has become uncertain for revenue management because many... Read More

News / Distribution

Marriott notes revenue and occupancy improvement led by China

By Donna Airoldi - BTN | November 9, 2020

The hotel giant reported revenue per available room improvement in Q3 2020, with third-quarter... Read More

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News / Technology

Engine acquires Options Travel to build modern OBT

News / Technology

Expedia calls on Layla to speed up its AI strategy

News / Finance

Amadeus adjusts 2026 guidance, air distribution hit by Middle East conflict

News / Technology

PhocusWire's travel tech news briefs: Katanox, Airbnb, Amex GBT and more...

News / Technology

Beyond chatbots, is AI working in travel?

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More