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News / Technology

Accor unveils conversational AI concierge

By Linda Fox | September 23, 2026

Accor's travel assistant ALL Concierge provides booking through to on-stay assistance and is available on the group's website and app, as well as through WhatsApp and iMessage. Read More

News / Technology

SiteMinder wants to close the gap between hotel pricing recommendations and distribution

By Linda Fox | September 22, 2026

SiteMinder's CEO Sankar Narayan said hotels are losing money through broken connections to distribution channels and unlisted rooms. Read More

News / Technology

Expedia exec on making AI an ambassador in travel

By Abby Crotty | September 22, 2026

With AI agents becoming gatekeepers, travel brands need to influence them to act as ambassadors instead, according to Expedia's Daniel Shin Un Kang. Read More

News / Technology

PhocusWire's travel tech news briefs: Amadeus, Hospitable, Cloudbeds and more...

By PhocusWire | September 18, 2026

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Distribution

European hotels maintain direct distribution lead over OTAs

By Linda Fox | September 17, 2026

HOTREC's hotel distribution study revealed that 51% of bookings are made directly with hotels, while almost 30% are made through OTAs. Read More

News / Technology

AI transformation in travel: Andrew Jordan of Travelport

By Abby Crotty | September 16, 2026

Travelport CTO Andrew Jordan shares his thoughts on AI innovation in the latest installment of PhocusWire's AI Transformation in Travel series. Read More

News / Distribution

China's OTAs face a reckoning as growth slows and regulators circle

By Phocuswright Research | September 15, 2026

What happens when a maturing, over-supplied market collides with regulatory pressure and AI disruption at once? Read More

News / Technology

PhocusWire's travel tech news briefs: Klook, Omio, Amadeus and more...

By PhocusWire | September 11, 2026

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Online

Airbnb's Chesky outlines monetization strategy

By Abby Crotty | September 10, 2026

While speaking at the Goldman Sachs Communacopia and Technology Conference, Airbnb CEO and co-founder Brian Chesky discussed margin and growth opportunities. Read More

News / Technology

Navan increases revenue in Q2, acquires BoomPop to boost online meeting capabilities

By Linda Fox | September 10, 2026

Navan reported total revenue up 25% to $233 million and gross booking value up 45% to $3 billion in Q2 fiscal year 2027 earnings. Read More

News / Distribution

Airlines’ ancillary revenue grows twice as fast as overall revenue

By Abby Crotty | September 9, 2026

The latest report from IdeaWorksCompany found that airlines generated $13.2 billion in ancillary revenue in 2025. Read More

News / Technology

Amadeus is working with Anthropic to help developers access content

By Linda Fox | September 3, 2026

The partnership announcement comes weeks after Amadeus shut down its self-service APIs portal for developers. Read More

News / Startups

Brazil-based B2B distribution platform for travel agencies raises $1.5M

By Abby Crotty | September 1, 2026

Lead investor Parceiro Ventures said the startup addresses a real problem by centralizing travel agencies’ access to consolidators and suppliers. Read More

News / Technology

Vrbo launches sponsored search listings globally amid wider product rollout

By Morgan Hines | September 1, 2026

Expedia Group has announced a dozen vacation rental product launches for Vrbo and Escapia. Read More

Opinion / Distribution

Airbnb is making us rethink what a 'direct booking' really means

By Scott Eddy | August 30, 2026

Airbnb is testing lower fees on host-shared booking links, but the reservation still runs on Airbnb, which raises harder questions about demand, trust and distribution costs. Read More

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