Channel Management

Opinion / Distribution

Investigation: How airlines gain an edge through pricing (Part Two)

By Riccardo Boin and others - McKinsey | January 24, 2018

Taking attribute-level customization and applying it across all revenue categories to create a smarter RM model will enable airlines to create a potentially infinite number of price points. Read More

News / Distribution

Seven in ten airline bookings have ancillary product option

By Kevin May | January 22, 2018

Amadeus claims over two-thirds of global air bookings are now eligible to include an ancillary service. Read More

Opinion / Distribution

Investigation: How airlines gain an edge through pricing (Part One)

By Riccardo Boin and others - McKinsey | January 22, 2018

Most airlines have optimized their core ticket costs. But as ancillary purchases represent an increasing percentage of customer spending airlines must rethink their revenue-management practices. Read More

News / Technology

Helix buys attractions tech startup Booking Boss

By Kevin May | January 15, 2018

Australia-based Booking Boss, provider of booking and ticketing tools to operators in tours and activities, has sold to Helix Leisure. Read More

News / Online

Research Spotlight: Online travel in Asia Pacific to continue soaring

By PhocusWire | January 11, 2018

The last 15 years have seen Asia Pacific go from being a relative backwater in online travel to the biggest regional market on the planet. Read More

Opinion / Distribution

Emerging technologies are outsmarting the hotel revenue model

By Rom Hendler - InnoVel | January 10, 2018

Just when hoteliers thought they’ve mastered the art of working with online travel agents, there seems to be a sense of déjà-vu. Read More

Opinion / Distribution

Investigation: Hotels and online agencies battle on three fronts (Part Two)

By Robert Cole - RockCheetah | January 8, 2018

Logically, hotel reward program members have always booked a disproportionate amount of business. Read More

Opinion / Distribution

Investigation: Hotels and online agencies battle on three fronts (Part One)

By Robert Cole - RockCheetah | January 5, 2018

Don’t be fooled, despite the occasionally cordial "partnering" rhetoric between the major hotel brands and OTAs, this is an existential battle. Read More

News / Online

Booking.com and Hotels.com gain from TripAdvisor switch

By Kevin May | January 3, 2018

TripAdvisor's scaling back of Instant Booking in 2017 has seen two major hotel intermediaries benefit. Read More

Opinion / Distribution

PhocusWire Forecast 2018: Hotel issues to sharpen

By Dori Stein - Fornova | December 28, 2017

2018 will be another busy year in the distribution space, as hotels and online travel agencies continue to dance and spar. Read More

Opinion / Online

PhocusWire Forecast 2018: Our view on Online

By PhocusWire | December 21, 2017

The state of online travel as we leave 2017 and enter 2018 couldn’t be more fascinating and yet still fairly difficult to gauge. Read More

Opinion / Technology

PhocusWire Forecast 2018: Seven challenges for airlines

By Kieron Branagan - OpenJaw Technologies | December 20, 2017

There are a common themes, indeed, common challenges that we at OpenJaw find when we meeting with our clients around the world. Read More

News / Technology

OTA Insight brings in $20M round for hospitality tech

By Kevin May | December 18, 2017

Hospitality data intelligence provider OTA Insight has secured a major funding round - $20 million - in a bid to grow the company faster on a global basis. Read More

Opinion / Distribution

A country where leadership is born from innovation and resistance

By Clemens Fisch - SiteMinder | December 14, 2017

There’s a dichotomy that exists in a country that brought the world Einstein, Porsche, Siemens and Adidas, and also bred a culture inherent with a certain resistance to change and technological... Read More