Best of Tnooz last week - All about language, investment, acquisitions, storytelling and social evolutionNewsBy PhocusWire | January 6, 2013Share This article was originally published on What were the best articles on Tnooz last week?Top ten by traffic:Lonely Planet forced to shut Thorn Tree forum over inappropriate contentExpedia starts testing natural language travel search Big Data-styleThe ultimate guide to airline customer relationship management and loyaltyRoom 77 takes $30M injection, Expedia involved, as meta arms race heats upHow to respond to hotel reviews (hint: not too much)Visual storytelling – a core part of digital marketing for hotelsAvis buys car sharing network Zipcar for $500 millionArthur Frommer reviews the top travel trends of last year – but mysteriously forgets a big oneActions speak louder than tweets – a change in thinking from airlines with TwitterOnline travel in Russia by numbersTop five by comments:Room 77 takes $30M injection, Expedia involved, as meta arms race heats upLonely Planet forced to shut Thorn Tree forum over inappropriate contentHow to respond to hotel reviews (hint: not too much)Lonely Planet closure of Thorn Tree triggered by letter to acting BBC director-generalFast-growing Knok thinks it can disrupt the home exchange marketTLabs Showcase:Fast-growing Knok thinks it can disrupt the home exchange marketWoohoo: Whawhee brings together those with similar passions in the real worldHow to:The ultimate guide to airline customer relationship management and loyaltyVisual storytelling – a core part of digital marketing for hotelsWhat you missed before:Best of Tnooz in 2012 – Most popular, most commented and moreTnooz Predictions 2013 – The biggest and best list in travel technologyTCritic:Managing travel itineraries: Easier said then done even with digital toolsShaken, never stirred: ioSafe (REALLY) Rugged Portable Hard DriveComing up:ENTER 2013 - Innsbruck (January)Travel Technology Europe 2013 - London (February)ITB - Berlin (March)Previous events:Tnooz-Sabre Webinar VIDEO – App explosion: how B2B apps reinvent travel and create new servicesTnooz-Datalex Webinar VIDEO – Traveller experience: bridging divide between merchandising and loyaltyTnooz-Tealeaf webinar VIDEO: The mobile traveler experienceTnooz-Amadeus webinar VIDEO: How to market and sell unbundled travelTnooz-Travelport webinar VIDEO: Making open travel tech ecosystems work to your advantageGDS news roundup:Travel distribution news from Travelport, Amadeus, Sabre, Abacus – January 2012GDS news from Travelport, Amadeus, Sabre, Abacus – December 2012Tnooz in other places:Like Tnooz on FacebookFollow Tnooz on TwitterWatch Tnooz and other videos on YouTubeConnect with Tnooz on LinkedInTnooz essentials:Sign up to Tnooz daily email alertsGet in touch with TnoozMedia pack