Europe Travel Battleground 2018: Destygo

Airports, hotels and urban transport providers are some of the customers switching their customer service provision over to chatbot-led technology provided by Destygo.

The France-based company has a range of chatbot types, covering commerce, agent handover and customer service, each operating in multiple languages.

The system develops, machine learning-style, as it goes along so that brands can gradually make the conversations both efficient and valuable to the customer.

Overall, Destygo has more than 15 customers and says 650,000 consumers have interacted with its tools.