Analytics

News / Technology

Cloudbeds CEO on experimenting with AI across the organization

By Linda Fox | June 4, 2025

Many travel companies are developing consumer- or partner-facing AI tools, but Cloudbeds is also trying to push the boundaries with the technology internally. Read More

News / Online

Moving beyond points: The state of hotel loyalty programs

By Marisa Garcia | May 28, 2025

Points-based hotel loyalty programs are not dead but they are evolving towards a hybrid offering of "instant, milestone and aspirational." Read More

Interview / Technology

CEO Spotlight: Alex Mans of Flyr

By Linda Fox | May 27, 2025

Alex Mans, founder and CEO of Flyr, discusses the current state of airline retailing and what his company is developing to help modernize the industry. Read More

News / Online

Amadeus acquires travel intelligence company ForwardKeys

By Morgan Hines | May 20, 2025

Amadeus will share more information regarding the acquisition “in due course,” a spokesperson said. Read More

Opinion / Technology

Real time availability, pricing in AI will change hospitality distribution: Are you ready?

By Pablo Delgado - Mirai | May 16, 2025

ARI, or availability, rates, inventory, could radically change the hotel booking process with real-time pricing. Read More

Opinion / Technology

Why the travel industry is hooked on Google Ads (and what to do about it)

By Andy Headington - Adido | May 9, 2025

Andy Headington, CEO of Adido, explores why travel companies have become so much more reliant on Google than other industries. Read More

Interview / Online

CEO Spotlight: Johannes Reck of GetYourGuide

By Morgan Hines | May 8, 2025

Johannes Reck, CEO of GetYourGuide, has been on a decade and a half journey with the experiences-focused company that he co-founded in 2009 with three classmates. Read More

News / Technology

North American airlines focused on cybersecurity, AI investments

By Morgan Hines | May 5, 2025

Seventy-seven percent of airlines in North America identified cybersecurity as one of their “top three IT priorities” for investment in 2025, according to a report from SITA. Read More

News / Technology

From dirty data to performing miracles - hotel approaches to AI

By Linda Fox | May 5, 2025

Executives from Choice Hotels, Ennismore and Revinate shared tips on how to effectively use AI—and how to avoid pitfalls—at a hospitality industry event last week. Read More

News / Technology

Lighthouse launches data-as-a-service platform

By Abby Crotty | April 29, 2025

The platform has four modules that provide DMOs, OTAs and hospitality tech companies with insights on pricing, occupancy and demand. Read More

News / Technology

Singapore Airlines partners with OpenAI

By Morgan Hines | April 25, 2025

The pair are working to develop solutions to better service customers and streamline operations for airline staff. Read More

News / Online

Fliggy unveils "AskMe" AI assistant

By Linda Fox | April 17, 2025

AskMe is integrated with Alibaba's Qwen AI models, using Fliggy's pricing engine and proprietary data—including flights, hotels, attractions and curated experiences—to create personalized, bookable... Read More

News / Technology

The impact of AI on the operations of travel companies

By Phocuswright Research | April 16, 2025

The first of a Phocuswright Research series on The New Age(nts) Trend looks at how AI impacts company operations with panelists from Anna Jaffe from Mobi.ai, Bobby Healy from Mann and Meili and Tim... Read More

News / Technology

Lighthouse adds marketing tech with acquisition of The Hotels Network

By Linda Fox | April 16, 2025

The Hotels Network is a cloud-based platform that helps hotels attract, engage with and convert guests using real-time user behavior, predictive algorithms and artificial intelligence agents. Read More