Analytics

News / Technology

North American airlines focused on cybersecurity, AI investments

By Morgan Hines | May 5, 2025

Seventy-seven percent of airlines in North America identified cybersecurity as one of their “top three IT priorities” for investment in 2025, according to a report from SITA. Read More

News / Technology

From dirty data to performing miracles - hotel approaches to AI

By Linda Fox | May 5, 2025

Executives from Choice Hotels, Ennismore and Revinate shared tips on how to effectively use AI—and how to avoid pitfalls—at a hospitality industry event last week. Read More

News / Technology

Lighthouse launches data-as-a-service platform

By Abby Crotty | April 29, 2025

The platform has four modules that provide DMOs, OTAs and hospitality tech companies with insights on pricing, occupancy and demand. Read More

News / Technology

Singapore Airlines partners with OpenAI

By Morgan Hines | April 25, 2025

The pair are working to develop solutions to better service customers and streamline operations for airline staff. Read More

News / Online

Fliggy unveils "AskMe" AI assistant

By Linda Fox | April 17, 2025

AskMe is integrated with Alibaba's Qwen AI models, using Fliggy's pricing engine and proprietary data—including flights, hotels, attractions and curated experiences—to create personalized, bookable... Read More

News / Technology

The impact of AI on the operations of travel companies

By Phocuswright Research | April 16, 2025

The first of a Phocuswright Research series on The New Age(nts) Trend looks at how AI impacts company operations with panelists from Anna Jaffe from Mobi.ai, Bobby Healy from Mann and Meili and Tim... Read More

News / Technology

Lighthouse adds marketing tech with acquisition of The Hotels Network

By Linda Fox | April 16, 2025

The Hotels Network is a cloud-based platform that helps hotels attract, engage with and convert guests using real-time user behavior, predictive algorithms and artificial intelligence agents. Read More

News / Technology

Cloudbeds launches lab to drive innovation

By Morgan Hines | April 15, 2025

The company’s division launches with two new solutions, Signal and Engage, built on Cloudbeds Intelligence. Read More

News / Technology

3 examples of how AI and data are reshaping tourism

By Marisa Garcia | March 25, 2025

From sustainability in Jackson Hole to digital engagement in New York City and business empowerment in the Isle of Man, AI is creating new strategies and new opportunities for destinations. Read More

Interview / Startups

STARTUP STAGE: Arcube helps fliers convert loyalty points to ancillaries

By Morgan Hines | March 11, 2025

Arcube's platform also works to analyze a passenger’s travel history, market data and other factors to predict and increase the likelihood of a passenger returning to an airline. Read More

News / Technology

Generative AI: What’s on the horizon for airlines?

By Matthew Parsons | March 11, 2025

For airlines exploring AI, much of the focus is on Large Language Models—machine learning that can comprehend and generate human language text. Read More

News / Technology

Booking.com shares progress on AI initiatives

By Linda Fox | March 7, 2025

Booking.com's senior vice president of accommodations shared details of the company's strategy for using AI and what is has planned for the future. Read More

News / Technology

Trip.com Group, WTTC provide glimpse of future technology game changers

By Linda Fox | March 5, 2025

The Trip.com Group/WTTC study is divided into four trend areas-digital technologies, financial technologies, future of mobility and breakthrough innovations- and evaluates why the trends are important... Read More

Interview / Startups

Startup Stage: Walkway helps activity providers grow through its AI-powered platform

By Linda Fox | March 3, 2025

Walkway helps experience providers price with confidence, track competitors, understand the market and uncover new ways to increase revenue. Read More

News

Airline IT spend hits $37 billion in 2024

By Linda Fox | February 26, 2025

SITA's latest airline investment report reveals cybersecurity, data analysis and passenger management are the top areas carriers plan to devote IT resources to this year. Read More

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