Analytics

British Airways shares progress on tech elements of £7B transformation
News / Technology
British Airways shares progress on tech elements of £7B transformation
By Linda Fox | February 25, 2025
The airline is working to enhance the customer experience through a new website and mobile app while a new payment platform and revenue management system will also help drive efficiency. Read More
Startup Stage: Dazhboards wants to drive efficiency for tour operators
Interview / Startups
Startup Stage: Dazhboards wants to drive efficiency for tour operators
By Linda Fox | February 24, 2025
Dazhboards is connecting directly with tours and activities booking systems to streamline processes for providers and provide insights using artificial intelligence. Read More
CEO Spotlight: Sean Fitzpatrick of Lighthouse
Interview / Technology
CEO Spotlight: Sean Fitzpatrick of Lighthouse
By Linda Fox | February 13, 2025
The company raised $370 million in Series C funding in November, and Fitzpatrick sees huge opportunity for the company to grow, particularly in the independent hotel sector. Read More
How AI is impacting travel startups
News / Technology
How AI is impacting travel startups
By Mark Frary | February 11, 2025
Appetite for AI-driven travel startups from savvy investors alongside the potential for costs come down could help level the playing field for new businesses. Read More
Mize acquires RightRez to extend technology to multiple travel sectors
News / Technology
Mize acquires RightRez to extend technology to multiple travel sectors
By Linda Fox | February 4, 2025
Mize said the acquisition enables it to provide its data analytics and AI capabilities alongside optimization tools from RightRez to multiple travel sectors. Read More
BlaBlaCar to lobby for fair distribution through European rail group
News / Distribution
BlaBlaCar to lobby for fair distribution through European rail group
By Linda Fox | February 3, 2025
The organization, which also includes Omio, Kombo and Trainline as members, is seeking transparency of rail data fares and a more competitive and connected rail market for European passengers. Read More
The future of AI and data for travel and hospitality
Event / Technology
The future of AI and data for travel and hospitality
January 30, 2025
Join this free webinar from Snowflake to explore the power of its AI Data Cloud for Travel and Hospitality with speakers from Marriott International. On Demand
Less than a third of vacation rental property managers use AI
News / Technology
Less than a third of vacation rental property managers use AI
By Morgan Hines | January 22, 2025
Lodgify’s new report on the short term rental industry dives into technology, market and guest preferences trends. Read More
Hotels believe impact of AI will be seen this year
News / Technology
Hotels believe impact of AI will be seen this year
By Linda Fox | January 16, 2025
A study from Canary Technologies reveals that 73% of hoteliers believe AI will have a significant or transformative impact on the sector. Read More
Paxport invests in PnrGo to access passenger data capabilities
News / Distribution
Paxport invests in PnrGo to access passenger data capabilities
By Linda Fox | January 14, 2025
Paxport will be able to leverage PnrGo’s network and data management and compliance tools through the acquisition. Read More
Hotel experts on speed to market and the role of data
News / Technology
Hotel experts on speed to market and the role of data
By Linda Fox | January 13, 2025
Sonesta International's chief commercial officer Garine Ferejian-May and Sebastien Leitner, vice president of partnerships at Cloudbeds, discuss how joined-up data is helping hotels hone revenue... Read More
As travel digital ID concepts mature, experts discuss the challenges
News / Technology
As travel digital ID concepts mature, experts discuss the challenges
By Mark Frary | January 9, 2025
The importance of collaboration, standardization and combining AI with SSID was discussed during a panel at The Phocuswright Conference. Read More
AWS on using technology to drive customer-centricity in travel
From Our Partners / Technology
AWS on using technology to drive customer-centricity in travel
By PhocusWire | January 8, 2025
 AWSprovides cloud computing technology to companies around the world, including many in travel and hospitality such as United Airlines, Air Canada, Trip.com, Booking.com, Choice Hotels and many... Read More
A new era for travel startup investing
News / Startups
A new era for travel startup investing
By Phocuswright Research | January 7, 2025
According to a Phocuswright report, generative AI is expected to transform the travel industry and how companies operate, potentially reducing the need for funding in the long run. Read More
Travel veterans discuss mega deal potential, AI fatigue and technical deficit
News / Technology
Travel veterans discuss mega deal potential, AI fatigue and technical deficit
By Linda Fox | January 7, 2025
Predicting travel's future isn't easy with so many external factors impacting the industry, but executives including SilverRail Technologies' Aaron Gowell, Phocuswright's Lorraine Sileo and T2Impact's... Read More
The Phocuswright Conference 2026