Analytics

Will travel's messy data hamper AI progress?
Opinion / Technology
Will travel's messy data hamper AI progress?
By Timothy O'Neil-Dunne | August 25, 2025
Are we layering AI agents on top of an already broken data foundation that was never fit for machine consumption? Read More
Decoding online shopping: Travel and hospitality consumer trends for 2025
From Our Partners / Online
Decoding online shopping: Travel and hospitality consumer trends for 2025
By AB Tasty | August 18, 2025
Find out where consumers get inspiration for new travel plans, what leads them to abandon their cart or booking, what types of AI tools can make the online experience easier and more.   Read More
Keys to converting travel insights to impact
From Our Partners / Online
Keys to converting travel insights to impact
By PhocusWire | August 12, 2025
Zartico chief operating officer Nicole Brownell and co-founder and chief innovation officer Jay Kinghorn explore how destinations and resorts can use data science to close the loop between marketing... Read More
Why digital transformation in travel is more than a tech upgrade
From Our Partners / Technology
Why digital transformation in travel is more than a tech upgrade
By PhocusWire | July 30, 2025
Ubique Digital's Archana Yadav discusses what it takes to move beyond patchwork fixes toward a truly traveler-centric commerce model.  Read More
How micro-moments can identify hidden patterns in traveler behavior
From Our Partners / Online
How micro-moments can identify hidden patterns in traveler behavior
By PhocusWire | July 29, 2025
Learn how Zartico helps destinations translate signals into strategy and moments into measurable results.   Read More
How travel marketers can navigate AI evolution of search
News / Technology
How travel marketers can navigate AI evolution of search
By Morgan Hines | July 21, 2025
During the latest installment of Phocuswright’s The New Age(nts) Trend Series, experts opened up about AI-driven marketing changes. Read More
Turning visitor data into intelligence for travel marketing
From Our Partners / Online
Turning visitor data into intelligence for travel marketing
By PhocusWire | July 15, 2025
This new five-part video series from Zartico provides expert insights for travel marketers on how to effectively use visitor intelligence to drive growth. Read More
Delta encouraged by early results of AI pricing with Fetcherr
News / Technology
Delta encouraged by early results of AI pricing with Fetcherr
By Linda Fox | July 14, 2025
Delta said during an investor day back in November that it had deployed the Fetcherr technology across 1% of its domestic network. Read More
AiOla lands investment from United Airlines for voice AI tools
News / Technology
AiOla lands investment from United Airlines for voice AI tools
By Linda Fox | July 11, 2025
United Airlines is exploring various use cases with aiOla's voice and conversational AI. Read More
Turning AI potential into smart deployment in travel
From Our Partners / Technology
Turning AI potential into smart deployment in travel
By PhocusWire | July 9, 2025
Wenrix chief strategy officer Rob Brown explains what it takes to move from AI experimentation to scalable execution. Read More
Hospitality tech leaders talk investment, incumbents and AI
News / Technology
Hospitality tech leaders talk investment, incumbents and AI
By Linda Fox | July 2, 2025
The leaders of hospitality tech companies Hostaway, Lighthouse and Mews discussed growth strategies and technology developments during a session at Phocuswright Europe 2025. Read More
Airline executives discuss data fragmentation, AI strategy and consumer behavior
News / Technology
Airline executives discuss data fragmentation, AI strategy and consumer behavior
By Linda Fox | June 30, 2025
Aviation executives from Lufthansa Group and OAG addressed data fragmentation, as well as risk and opportunities for AI during a session at Phocuswright Europe 2025. Read More
How hotels should be thinking about their visibility on AI platforms
News / Technology
How hotels should be thinking about their visibility on AI platforms
By Linda Fox & Morgan Hines | June 26, 2025
Cloudbeds' study delves into how hotels appear in AI search results.   Read More
Cloudbeds CEO on experimenting with AI across the organization
News / Technology
Cloudbeds CEO on experimenting with AI across the organization
By Linda Fox | June 4, 2025
Many travel companies are developing consumer- or partner-facing AI tools, but Cloudbeds is also trying to push the boundaries with the technology internally. Read More
Moving beyond points: The state of hotel loyalty programs
News / Online
Moving beyond points: The state of hotel loyalty programs
By Marisa Garcia | May 28, 2025
Points-based hotel loyalty programs are not dead but they are evolving towards a hybrid offering of "instant, milestone and aspirational." Read More