Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

What the FAA outage reveals about legacy infrastructure and fragile recovery
Opinion / Technology
What the FAA outage reveals about legacy infrastructure and fragile recovery
By Timothy O'Neil-Dunne | November 14, 2026
Timothy O’Neil-Dunne argues that yesterday’s paralysis is a reality check and that global aviation’s... Read More
Meta exec on putting messaging and Muse to work in travel
News / Technology
Meta exec on putting messaging and Muse to work in travel
By Abby Crotty | November 13, 2026
Sanjay Bhatia, managing director and head of industry, travel, auto and experiences at Meta, outlines... Read More
Big prospects, few bookings: Travel execs weigh in on personal AI assistants
News / Technology
Big prospects, few bookings: Travel execs weigh in on personal AI assistants
By Cathy Walsh | November 12, 2026
During quarterly earnings calls, travel industry leaders weighed the early impact of emerging AI... Read More
United blocks third-party AI agents from app, website
News / Technology
United blocks third-party AI agents from app, website
By Abby Crotty | November 11, 2026
The airline said the move is part of an effort to protect customers' data and accounts.... Read More
Qantas to cut jobs through modernization drive
News / Technology
Qantas to cut jobs through modernization drive
By Linda Fox | November 11, 2026
A strategic partnership has been signed with Accenture.... Read More
BizTrip AI adds trip planning in Slack, Teams and iMessage
News / Technology
BizTrip AI adds trip planning in Slack, Teams and iMessage
By Linda Fox | November 11, 2026
The beta launch follows BizTrip AI's launch on ChatGPT and Claude earlier this year.... Read More
Bilt launches AI platform to connect local businesses, expand loyalty
News / Technology
Bilt launches AI platform to connect local businesses, expand loyalty
By Cathy Walsh | November 10, 2026
Bilt's local commerce platform and expanded membership offering could allow hotel loyalty programs to... Read More
Business travelers hesitant to let AI handle client bookings
News / Technology
Business travelers hesitant to let AI handle client bookings
By Abby Crotty | November 10, 2026
A survey of 1,000 U.S. business travelers found that 86% would let AI handle "routine" arrangements.... Read More
Brand loyalty retains influence as personal AI agents take on travel booking
News / Technology
Brand loyalty retains influence as personal AI agents take on travel booking
By Cathy Walsh | November 10, 2026
Research from Propellic analyzes travel booking requests in Muse and Instinct to uncover what... Read More
PhocusWire travel tech news briefs: Skyscanner, Fora, PROS and more...
News / Technology
PhocusWire travel tech news briefs: Skyscanner, Fora, PROS and more...
By PhocusWire | November 6, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Sponsored Content
From Our Partners
Why travel marketers need to look beyond search
November 12, 2026
Why travel marketers need to look beyond search
The Trade Desk's Kelly Covato discusses how AI, travel media networks and new approaches to... Read More
Beyond ADR and RevPAR: A more complete view of hotel performance
November 11, 2026
Beyond ADR and RevPAR: A more complete view of hotel performance
Hotels can look beyond occupancy, ADR and RevPAR with forward-looking metrics that reveal... Read More
Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking
November 5, 2026
Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking
PayPal's Nixon Dinh and Sabre's Brad Johnson discuss the technology, infrastructure and trust... Read More