Henrik Kjellberg, Awaze
Henrik Kjellberg is CEO at Awaze, the European vacation rental group. He was previously president of Expedia-owned Hotwire and held other executive positions in the group at eLong, Expedia Affiliate Network and brand Expedia.
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis.
With the benefit of hindsight, if you could go back to the start of the crisis, what would you do differently?
With the benefit of hindsight, I would have issued clearer guidance to owners and guests from the get-go.
What have you learned from this time about the way you'll manage and communicate with your team(s) moving forward?
The importance of good audio when it comes to video.
What do you miss most about travel?
A sense of exploration. Oh, and food!
What have been the surprise benefits to not traveling?
Healthy living. Stable routines for working out and seeing lots more of the family.
What lasting changes will there be to you personally from this time?
A more flexible approach to where the work is done.
What has been your one guilty pleasure during lockdown?
Verrry painful to admit, but here it goes – watching 90 Day Fiancee with my daughter.
Executive Roundtable: Hotel v Rental debate
Travelers are aching to get away – but with stipulations. Who will they trust most when it comes to lodging? Will they seek a secluded cabin in the countryside or a known and trusted hotel brand? Most likely party size, location and other factors will dictate the accommodations – find out how in this debate-style session.