ChatGPT

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

News / Technology

Understanding ChatGPT for tourism and hospitality

By PhocusWire | April 28, 2023

Learn more about how to use ChatGPT, examples of applications, risks to consider and what to expect in the future in this webinar co-hosted by PhocusWire and Miles Partnership. Read More

Event / Technology

Generative AI and ChatGPT: What it means for tourism and hospitality

April 27, 2023

In this webinar, Phocuswright and Miles Partnership will provide valuable insights on the essential aspects of generative AI, the most compelling applications for destinations and hospitality businesses... On Demand

News / Technology

Fixing the digital trust issue in ChatGPT for travel

By Mitra Sorrells | April 27, 2023

Experts in the field of decentralized identity say verifiable credentials combined with a decentralized communications protocol can enable the full power of ChatGPT to act as a virtual assistant for... Read More

News / Technology

Ixigo technology chief on AI, ChatGPT and their potential

By Linda Fox | April 25, 2023

Mobile-driven Ixigo has made a string of acquisitions and investments in recent years, adding technology and inventory, and was an early mover when it came to experimenting with artificial intelligence. Read More

News / Startups

Travel startups: End of the boom or beginnings of a renaissance?

By Mike Coletta - Phocuswright | April 24, 2023

We have entered very difficult territory for fundraising in travel, and the days of easy money are over (at least for now). Read More

News / Technology

ChatGPT in the business travel world

By Linda Fox | April 21, 2023

The corporate travel world is considering how it might boost productivity internally as well as the customer experience externally using ChatGPT and other generative AI solutions. Read More

News / Technology

ChatGPT: A chatty dozen of travel tools and services

By Derek Catron | April 18, 2023

Travel companies are using ChatGPT for everything from personalized itinerary recommendations to social media marketing and 24/7 customer support. Read More

Opinion / Technology

ChatGPT means radically improved travel sales conversion

By Terry Jones | April 7, 2023

Travelocity founder Terry Jones says his past work creating Wayblazer makes him confident ChatGPT and other forms of generative AI will permanently disrupt the user interface in travel. Read More

News / Technology

Expedia adds ChatGPT for travel planning in iOS app

By Mitra Sorrells | April 4, 2023

While the integration of ChatGPT has happened in a matter of weeks, CEO Peter Kern says it has been done very carefully, with controls in place to ensure the interactions relate only to travel and are... Read More

News / Technology

Duve to launch ChatGPT tool for guest communications

By Linda Fox | March 27, 2023

The company, which plans to launch DuveAI in the second quarter of this year, says it will enable “hoteliers and hosts to interact with their guests like never before.” Read More

News / Technology

Expedia, Kayak first in travel with plugins for ChatGPT

By Mitra Sorrells | March 23, 2023

ChatGPT is inviting its Plus subscribers to join a wait list to get access to plugins, with plans to roll them out more widely in the future. Read More

News / Technology

Expedia, Microsoft and travel experts on ChatGPT

By Mitra Sorrells | February 27, 2023

Listen to PhocusWire's first LinkedIn Audio event, with executives from Expedia and Microsoft and Kayak co-founder Paul English discussing the potential use of ChatGPT in travel. Read More

News / Technology

Magpie launches new tool for tour operators built on ChatGPT

By Mitra Sorrells | February 23, 2023

Magpie's ChatGPT-based “product optimization tool” is intended to help tour and activity suppliers create better quality marketing content, including titles, descriptions, keywords and... Read More