ChatGPT

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

AI Insights: Generative AI in tour operating
News / Technology
AI Insights: Generative AI in tour operating
By PhocusWire | May 26, 2023
TUI Group's chief technology officer Pieter Jordaan answers our questions on how the company is working with generative artificial intelligence technology. Read More
Travel’s ChatGPT adventure raises hopes and questions
News / Technology
Travel’s ChatGPT adventure raises hopes and questions
By Derek Catron | May 26, 2023
PhocusWire’s latest roundup of how travel companies are utilizing ChatGPT shows a wide range of approaches.   Read More
Google unveils generative AI boost to search
News / Online
Google unveils generative AI boost to search
By Linda Fox | May 24, 2023
During its Google Marketing Live event this week the company shared a number of updates including an example of how its search generative experience could work. Read More
ChatGPT plugins' potential impact on the travel booking experience
Opinion / Technology
ChatGPT plugins' potential impact on the travel booking experience
By Mario Gavira | May 22, 2023
Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface in travel? Read More
Hopper, MakeMyTrip, Indicio on data security with ChatGPT
News / Technology
Hopper, MakeMyTrip, Indicio on data security with ChatGPT
By Mitra Sorrells | May 19, 2023
In PhocusWire’s latest Let’s Hear It! LinkedIn Audio event, industry leaders discuss how generative AI can bring benefits for travelers while protecting the privacy of their data.   Read More
Seamless but secure: ChatGPT and data protection in travel
Event / Technology
Seamless but secure: ChatGPT and data protection in travel
May 18, 2023
LinkedIn On Demand
STARTUP STAGE: Roam Around uses ChatGPT to tailor free travel itineraries
Interview / Startups
STARTUP STAGE: Roam Around uses ChatGPT to tailor free travel itineraries
By Derek Catron | May 18, 2023
Built on OpenAI’s ChatGPT, Roam Around claims to be the world’s first viral AI travel planner, crafting free personalized itineraries for its users.   Read More
AI Insights: Generative AI in travel distribution
News / Technology
AI Insights: Generative AI in travel distribution
By PhocusWire | May 17, 2023
Travelport’s chief product and technology officer Tom Kershaw answers our questions about how the company is working with generative artificial intelligence technology.    Read More
Why it's time for travel companies to address "technical debt"
News / Technology
Why it's time for travel companies to address "technical debt"
By Derek Catron | May 15, 2023
WhileChatGPT and AI are cool, travel businesses can't get the full benefit of new technologies until they replace their antiquated systems, experts at at Hotelbeds’ MarketHub Americas conference said.... Read More
Seamless but secure: ChatGPT and data protection in travel
News / Technology
Seamless but secure: ChatGPT and data protection in travel
By Mitra Sorrells | May 15, 2023
Join us for PhocusWire's next LinkedIn Audio Event as we discuss this topic with executives from Hopper, MakeMyTrip, Microsoft and Indicio. Read More
Airbnb's Chesky on GPT-4 being right for travel
News / Online
Airbnb's Chesky on GPT-4 being right for travel
By Linda Fox | May 10, 2023
Airbnb CEO Brian Chesky said he felt the plugin interface was not right for travel but he has high hopes for GPT-4. Read More
MakeMyTrip adds Microsoft’s GPT tech for voice-assisted travel booking
News / Technology
MakeMyTrip adds Microsoft’s GPT tech for voice-assisted travel booking
By Mitra Sorrells | May 9, 2023
The India-based online travel agency says it will use the technology to introduce voice-assisted booking in Indian languages. Read More
Navan uses ChatGPT for travel spend analysis and management
News / Technology
Navan uses ChatGPT for travel spend analysis and management
By Linda Fox | May 4, 2023
The company, formerly TripActions, said it has used generative AI to develop Ava into a personal data analyst in addition to the previous traveler support function. Read More
How ChatGPT levels the playing field for travel companies
News / Technology
How ChatGPT levels the playing field for travel companies
By Derek Catron | May 4, 2023
ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to Sailsquare, an Italy-based sailing cruise marketplace that used the tool to monitor communications on its... Read More
How more travel companies make “magic” with ChatGPT
News / Technology
How more travel companies make “magic” with ChatGPT
By Derek Catron | May 1, 2023
We've gathered information from more companies that are integrating ChatGPT, including Hospitable which is using it to respond to guest messages.   Read More
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