ChatGPT

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

News / Technology

AI Insights: Generative AI to develop a white-label travel assistant

By PhocusWire | August 7, 2023

Live the World's CEO Joris Vanherp answers our questions about how the startup is using generative AI. Read More

News / Online

Booking’s Fogel sees signs of “record summer travel season”

By Derek Catron | August 3, 2023

Booking Holdings enjoyed record gross travel bookings in Q2, but CEO Glenn Fogel sees even better things coming based on July figures. Read More

News / Online

Expedia Group sees cause for optimism in record Q2 earnings

By Derek Catron | August 3, 2023

While revenues slowed and fell below analysts’ estimates, CEO Peter Kern saw promise in Expedia Group’s plans for the rest of the year. Read More

News / Technology

AI Insights: Generative AI for multimodal travel

By PhocusWire | August 3, 2023

Omio’s chief technology officer Tomas Vocetka answers our questions about how the company is working with generative artificial intelligence technology. Read More

News / Online

Viator accounted for nearly half of Tripadvisor’s revenue in Q2

By Mitra Sorrells | August 2, 2023

Viator's revenue was up 59% in Q2 this year compared with 2022 and is now nearly on par with revenue from the Tripadvisor Core segment, which includes its flagship metasearch. Read More

From Our Partners / Technology

Report: Travelers vs. tech - Fostering a traveler-centric approach to innovation

By Cathy Walsh - PhocusWire | July 25, 2023

This white paper, produced by PhocusWire and Allianz Partners, provides a traveler-centric review of three key trends impacting travel: ChatGPT/AI travel assistants, fintech and the future of travel... Read More

News / Technology

Tripadvisor integrates OpenAI for travel planning

By Mitra Sorrells | July 19, 2023

Tripadvisor's new tool leverages the platform's more than one billion user-generated reviews and opinions to generate personalized itineraries using OpenAI's technology. Read More

News / Technology

AI Insights: Generative AI for corporate travel service and communications

By PhocusWire | July 18, 2023

Flight Centre Travel Group’s chief experience officer John Morhous answers our questions about how the company’s corporate travel unit, FCM Travel, is working with generative artificial intelligence... Read More

News / Technology

AI Insights: Generative AI to manage short-term rentals

By PhocusWire | July 14, 2023

Hostfully co-founder and president David Jacoby answers our questions about how the company is working with generative artificial intelligence technology. Read More

Opinion / Technology

How can travel harness ChatGPT - while limiting risks?

By Rudy Daniello – Amadeus | July 11, 2023

Amadeus has been working with Microsoft and Accenture to develop a generative AI-powered interactive travel assistant to assist corporate travelers with all elements of their journey. Read More

News / Online

Expedia Group launches One Key unified rewards program

By Derek Catron | July 7, 2023

Speaking at Phocuswright Europe 2023, Alfonso Paredes called One Key “a super powerful tool” that would spread rewards benefits to more travelers. Read More

News / Technology

Business travel leaders cautious on generative AI, tout benefits

By Linda Fox | July 6, 2023

Generative AI continues to dominate conversations across travel with corporate travel no exception. Executives from Clarivate, Cornerstone, Spotnana and UiPath share early uses for the tech and pitfalls... Read More

News / Technology

AI Insights: Generative AI and personalization

By PhocusWire | June 29, 2023

Skyscanner CTO Andrew Phillips answers our questions about how the company is working with generative artificial intelligence technology. Read More

News / Technology

How AI is enabling self-service round-the-world trip planning

By Derek Catron | June 29, 2023

A partnership between the Oneworld airline alliance and Elemental Cognition for around-the-world bookings relies on a generative AI chatbot. Read More