ChatGPT

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

Travel embraces generative AI
News / Technology
Travel embraces generative AI
By Jamie Biesiada – Travel Weekly | September 6, 2023
The industry has embraced artificial intelligence as a timesaving tool with vast potential, and advisors are studying use cases and developing best practices for deploying the nascent technology. Read More
Automation, innovation, ChatGPT: The future for travel agents
Opinion / Technology
Automation, innovation, ChatGPT: The future for travel agents
By Michele Fitzpatrick – Eviivo | September 1, 2023
Travel agents of all types are using automation and other tech innovations to transform how they work with clients. Read More
Are dynamic bundles for air travel personalization?
News / Technology
Are dynamic bundles for air travel personalization?
By Norm Rose - Phocuswright Research | September 1, 2023
The evolution toward personalized pricing would require some underlying changes to the way personal profiles are created, stored and interact with the booking process. Read More
Lufthansa unveils Swifty, an AI assistant for business travel
News / Startups
Lufthansa unveils Swifty, an AI assistant for business travel
By Linda Fox | August 22, 2023
The technology enables business travelers to share their hotel and flight preferences via chat, select appropriate options and have them booked. Read More
Wego CEO on the Middle East’s travel boom, generative AI and more
News / Online
Wego CEO on the Middle East’s travel boom, generative AI and more
By Mitra Sorrells | August 18, 2023
Wego CEO Ross Veitch explains why he's bullish on the future of tourism in the Middle East and how generative AI-powered chat interfaces could become the new "gatekeepers" for e-commerce. Read More
You, Me & The Machine: The Phocuswright Conference 2023
News / Online
You, Me & The Machine: The Phocuswright Conference 2023
By PhocusWire | August 17, 2023
Make plans to attend The Phocuswright Conference in November for Center Stage sessions featuring industry leaders along with dedicated programs for innovation, diversity, Young Leaders and... Read More
Travel tech platform Mondee acquires Skypass, reports Q2 net revenue of $57M
News / Distribution
Travel tech platform Mondee acquires Skypass, reports Q2 net revenue of $57M
By Mitra Sorrells | August 15, 2023
Skypass is the fourth acquisition for Texas-based Mondee this year, as the company looks to expand both geographically and into new content and distribution channels. Read More
AI Insights: Generative AI to vet rental homes
News / Technology
AI Insights: Generative AI to vet rental homes
By PhocusWire | August 14, 2023
Doron Meyassed, co-founder and CEO of rental home provider Plum Guide, shares how the company is boosting efficiency through generative artificial intelligence. Read More
AI Insights: Generative AI to develop a white-label travel assistant
News / Technology
AI Insights: Generative AI to develop a white-label travel assistant
By PhocusWire | August 7, 2023
Live the World's CEO Joris Vanherp answers our questions about how the startup is using generative AI. Read More
Booking’s Fogel sees signs of “record summer travel season”
News / Online
Booking’s Fogel sees signs of “record summer travel season”
By Derek Catron | August 3, 2023
Booking Holdings enjoyed record gross travel bookings in Q2, but CEO Glenn Fogel sees even better things coming based on July figures.   Read More
Expedia Group sees cause for optimism in record Q2 earnings
News / Online
Expedia Group sees cause for optimism in record Q2 earnings
By Derek Catron | August 3, 2023
While revenues slowed and fell below analysts’ estimates, CEO Peter Kern saw promise in Expedia Group’s plans for the rest of the year.   Read More
AI Insights: Generative AI for multimodal travel
News / Technology
AI Insights: Generative AI for multimodal travel
By PhocusWire | August 3, 2023
Omio’s chief technology officer Tomas Vocetka answers our questions about how the company is working with generative artificial intelligence technology. Read More
Viator accounted for nearly half of Tripadvisor’s revenue in Q2
News / Online
Viator accounted for nearly half of Tripadvisor’s revenue in Q2
By Mitra Sorrells | August 2, 2023
Viator's revenue was up 59% in Q2 this year compared with 2022 and is now nearly on par with revenue from the Tripadvisor Core segment, which includes its flagship metasearch. Read More
Report: Travelers vs. tech - Fostering a traveler-centric approach to innovation
From Our Partners / Technology
Report: Travelers vs. tech - Fostering a traveler-centric approach to innovation
By Cathy Walsh - PhocusWire | July 25, 2023
This white paper, produced by PhocusWire and Allianz Partners, provides a traveler-centric review of three key trends impacting travel: ChatGPT/AI travel assistants, fintech and the future of travel... Read More
Tripadvisor integrates OpenAI for travel planning
News / Technology
Tripadvisor integrates OpenAI for travel planning
By Mitra Sorrells | July 19, 2023
Tripadvisor's new tool leverages the platform's more than one billion user-generated reviews and opinions to generate personalized itineraries using OpenAI's technology.  Read More
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