ChatGPT

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

Tripadvisor launches new AI travel planning features
News / Online
Tripadvisor launches new AI travel planning features
By Morgan Hines | October 24, 2023
Tripadvisor is rolling out AI-generated hotel reviews for some oft-reviewed locations. Read More
Industry leaders on the outlook for tours, activities and attractions
News / Online
Industry leaders on the outlook for tours, activities and attractions
By Mitra Sorrells | October 20, 2023
Viator CCO Sarah Dines, Rezdy CEO Chris Atkin and investor Michael Zeisser were among the panelists discussing the tours and activities sector at Arival 360 Orlando. Read More
AI Insights: Generative AI to improve the RV rental search experience
News / Technology
AI Insights: Generative AI to improve the RV rental search experience
By PhocusWire | October 19, 2023
RVshare's Melissa Turner Fortenberry answers our questions about how the company is working with generative AI technology. Read More
Skyscanner unveils ChatGPT discovery tool
News / Technology
Skyscanner unveils ChatGPT discovery tool
By Linda Fox | October 13, 2023
The solution, which is powered by ChatGPT, is initially launching in beta across Australia, India and Singapore to gauge traveler behavior when using AI for trip planning. Read More
Assessing AI opportunities through the corporate travel lens
News / Technology
Assessing AI opportunities through the corporate travel lens
By Linda Fox | October 12, 2023
Technology experts discuss the potential gains and risks of artificial intelligence in the corporate travel world. Read More
AI Insights: Generative AI to enhance vacation rental software Lodgify
News / Online
AI Insights: Generative AI to enhance vacation rental software Lodgify
By PhocusWire | October 9, 2023
Lodgify's co-founder and CEO Dennis Klett answers our questions about how the company is working with generative AI. Read More
Google, Expedia, Travelport and Wego on AI risks, opportunities
News / Technology
Google, Expedia, Travelport and Wego on AI risks, opportunities
By Mitra Sorrells | October 3, 2023
In a session at WiT Singapore, executives from the four companies discussed concerns such as privacy, hallucinations and bias in relation to generative AI. Read More
Travel SEO in the world of AI “answer engines”
Opinion / Technology
Travel SEO in the world of AI “answer engines”
By Matthew Barker - Horizon Guides | September 29, 2023
After years of being cut out of the SEO action, is it wishful thinking to wonder if there’s a potential golden age for expert human-created content, provided it truly adds original perspectives and new... Read More
Despegar rolls out generative AI trip planner, starting in Argentina
News / Technology
Despegar rolls out generative AI trip planner, starting in Argentina
By Mitra Sorrells | September 27, 2023
Travelers can use the planner to receive customized itineraries, put together packages that combine flights, accommodations and car rentals and receive recommendations of what to do in their... Read More
Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
News / Technology
Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
By Michael B. Baker - BTN | September 26, 2023
Using Microsoft technologies including Azure Open AI Service's GPT models, Microsoft 365 and Teams, the AI assistant will be able help corporate travelers across their trip, including planning and... Read More
Expedia Group builds generative AI into multiple products in its “Fall Release”
News / Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
By Mitra Sorrells | September 21, 2023
Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and... Read More
AI Insights: Generative AI to enhance the guest booking and stay experience
News / Technology
AI Insights: Generative AI to enhance the guest booking and stay experience
By PhocusWire | September 19, 2023
The Ascott's Tan Bee Leng answers our questions about the areas the hotel and serviced apartment company is applying generative artificial intelligence technology to. Read More
CEO Spotlight - Johannes Thomas of Trivago
Interview / Online
CEO Spotlight - Johannes Thomas of Trivago
By Linda Fox | September 14, 2023
PhocusWire talks to Trivago CEO Johannes Thomas about coming back to the metasearch platform, his first 100 days in the role and priorities going forward. Read More
9 months into the GPT Era, what has travel learned?
Opinion / Technology
9 months into the GPT Era, what has travel learned?
By Gilad Berenstein – Brook Bay Capital | September 13, 2023
  Travel tech investor and entrepreneur Gilad Berenstein shares his three main takeaways in the first year of generative AI’s widespread use in travel and other sectors.   Read More
AI Insights: Generative AI across airline operations
News / Technology
AI Insights: Generative AI across airline operations
By PhocusWire | September 7, 2023
Lufthansa Digital Hangar's Christian Spannbauer answers our questions about the areas the airline group is applying generative artificial intelligence technology to. Read More
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